Senior Financial Operations Analyst

About Shepherd Center 

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.  

This position reports to the Director of Finance and works closely with clinical leadership and IT teams. The Senior Financial Operations Analyst serves as a strategic partner between Clinical Operations and Corporate Finance, ensuring financial insights are aligned with operational goals. This role supports Shepherd Center’s initiatives by leveraging data-driven analysis, financial modeling, and cross-functional collaboration to drive strategic decision-making and improve operational efficiency.

Financial Analysis & Planning

• Analyze trends in revenue, volume, expenses, and productivity to identify opportunities and risks.
• Update actual results and roll forward projections to support operational and strategic decisions.
• Develop proformas and financial models to evaluate new services and estimate performance.
• Support the development of long-range financial plans, including sensitivity modeling and executive-level presentations.
• Gather and analyze financial and benchmark data to identify key trends and forecast future performance.

Operational Support & Collaboration

• Collaborate with Clinical Operations to develop annual budgets and educate teams on financial policies and processes.
• Provide financial analytical support to clinical leaders to assist them in understanding and managing their budgets.
• Recommend financial actions aligned with organizational goals and strategic priorities.

Systems & Technology

• Act as a liaison between Corporate Finance and Information Systems & Technology, advocating for user needs.
• Troubleshoot application issues, coordinate system upgrades, and ensure post-implementation support.
• Document support processes and expand system solutions as business needs evolve.

Leadership & Communication

• Maintain confidentiality of financial information and ensure data integrity and accuracy.
• Mentor and train team members, serving as a resource and leader in department-wide communications.
• Lead or support project management initiatives with minimal supervision.

Qualifications

• Bachelor’s degree in finance, accounting, or related field (CPA, CFA, HFMA Certification or Master’s preferred).
• 3–5 years of progressive experience in healthcare finance, hospital operations, or financial planning and analysis.
• Strong critical thinking skills, attention to detail, and ability to manage multiple priorities.
• Strong analytical skills with proficiency in financial modeling and forecasting.
• Experience with financial systems and data visualization tools (e.g., Excel, Power BI, Epic (clinical data), Workday (ERP), and StrataJazz (budgeting and forecasting).
• Excellent communication and interpersonal skills to bridge clinical and financial teams.
• Ability to present complex financial data to non-financial stakeholders in a clear and actionable manner.