Client Development Coordinator

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by The American Lawyer.

The Business Development Coordinator (“Coordinator”) supports the Technology practice area. Day to day tasks in this role include initiatives

The Client Development Coordinator (“Coordinator”) supports the Technology Industry unit with workstreams including proposals and RFPs, client presentations, development of collateral material, event planning, web page and bio updating, surveys, league tables and rankings, data management, and general market and client research. These projects often involve working with different functional areas of the Client Development department as well as with all levels of firm personnel from partners to administrative staff. 

In addition to the primary day-to-day responsibilities, the Coordinator is responsible for understanding and following Client Development and Marketing processes and procedures including but not limited to: proposal processes and procedures, event management tracking, business development technology and processes, and CRM modules and processes.  In addition, the Coordinator should be able to develop an understanding of essential firm technologies such as Dynamics 365 and Foundation, as well as select business development specific technologies.
The Coordinator role is part of the department’s core support structure. Accordingly, while this role reports to the Manager, Client Development, it will, as needed, be called upon to assist with other office and practice development initiatives. 

What You’ll Do:

• Prepare drafts of and coordinate new client pitches, proposals, client presentations and, with direction, RFP responses.
• Working with the Manager, creates and maintains practice marketing materials, including practice group descriptions, thought leadership pieces, brochures, slide decks, practice specific case/transaction lists and intranet/website/blog content.  
• Design, plan and provide logistical event support for business development events. This will involve creating an event marketing plan, working with the design team to craft various print and electronic materials; managing the process for electronic announcements and invitations; handling pre-event logistics; allocating tickets; providing on-site event staffing; assisting with post-event follow-up; and tracking lead generation and ROI received.
• Work with the Client Development leaders and Marketing and Communications team to monitor news and secure PR, accolades and rankings for the firm. Identify opportunities, schedule interviews, complete surveys, directories, and other listings.
• Track and report on client contacts, new opportunities and experience using firm-wide CRM, proposal and matters databases.
• Conduct basic competitive intelligence and market research in preparation for client and prospect meetings, pitches/proposals, and other new business generation initiatives.
• Help field and assist with general marketing information requests from attorneys and staff and, as needed, route requests to the appropriate personnel.
• Provide direct support to firm-wide business development priority projects as determined by department leadership.
• Additional Duties and Responsibilities:  As required.

Who You Are:   
  
• Exceptional client service skills.
• Ability to manage multiple projects while prioritizing assignments.
• Effective and professional communication skills.
• Strong organizational skills with particular attention to detail.
• Excellent writing skills.
• Strong computer skills, including web-based research, MS Word, PowerPoint and Excel.
• BA, BS or equivalent
• 2+ years of marketing or business development experience in a law firm, professional services organization or corporate environment

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Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance<