Service Line Resource Tech, Sterile Processing

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Summary: Responsible for supporting procedural and sterile processing operations through the movement, distribution, storage, stocking, and replenishment of reusable medical devices, instrumentation, equipment, and supplies. Ensures resources are available where and when needed to support procedural readiness, operational efficiency, and patient care activities.

Does this position require Patient Care? No

Essential Functions:
Coordinates the movement, distribution, retrieval, and storage of reusable medical devices, instrumentation, equipment, and supplies to support procedural and sterile processing operations.

Supports procedural readiness through case picking, room stocking, inventory replenishment, and equipment availability activities.

Maintains storage locations, inventory organization, and stock levels in accordance with departmental standards.

Collects, sorts, and returns unused supplies and equipment to appropriate inventory locations.

Develops familiarity with instrumentation, specialty supplies, procedural workflows, and service line requirements.

Assists with workload balancing and departmental support activities as operationally required.

Performs package integrity inspections and ensures proper handling, storage, and transport of sterile products.

 

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience: Customer service experience 1-2 years preferred and OR/Sterile processing experience 0-1 year preferred

Knowledge, Skills and Abilities:

Exceptional customer service and problem solving.

Ability to understand and use medical terminology.

Proficiency in MS Office; knowledge of EPIC and SPM preferred.

 

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

 

Onsite

 

55 Fruit Street

 

40

 

Regular

 

Day (United States of America)

 

Pay Range

$20.84 - $29.79/Hourly

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based