Chief Commercial Officer

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

 

About The Role

We are looking for someone who's ideally scaled a revenue org from $0 and can carry us ideally along the move from $150M ARR to $1B ARR. Ideally, tech/services background, familiarity with scaling high-growth sales + business development/partnerships orgs - some experience scaling Customer success would be ideal but not necessary.

As our Chief Commercial Officer, you will lead the strategic direction of our growth team and revenue generation efforts. Your primary focus will be aligning our revenue initiatives with overarching business objectives, spearheading the growth trajectory of our revenue-generating functions. In addition to overseeing the revenue team, you will collaborate closely with sales, operations, product development, talent acquisition, and other key stakeholders across Invisible.

Your responsibilities will encompass enhancing retention strategies, optimizing onboarding processes, and continuously refining our services to ensure unparalleled customer satisfaction. With customer delight as our guiding principle, you will lead this mission while playing a pivotal role in driving the overall growth and prosperity of the company.

• You have a proven track record of successfully scaling revenue from $100 million to over $500+ million or to IPO in a high-growth environment.
• Extensive experience in sales, business development, and partnerships, with a focus on high-end consultative sales and tech-enabled services.
• Strong leadership skills with the ability to build and motivate high-performing teams, ideally with experience in CS utilizing a data-driven mentality using analytics for strategic decision-making.
• Exceptional business and financial acumen, with a deep understanding of market dynamics and competitive landscapes.
• Demonstrated ability to effectively communicate, negotiate, and influence at all levels of an organization.
• Must be able to travel frequently and engage directly with clients and partners to drive business growth.
• Previous consulting background at top-tier firms such as BCG, McKinsey, Bain, or Boston Consulting Group considered a bonus.
• Previous CEO experience or executive leadership roles are considered a bonus.

 

What You’ll Do

• Develop and implement short-term and long-term revenue strategies, models, and plans aligned with Invisible's goals.
• Provide leadership and direction for sales, solutions engineering, business development, and partnership teams to drive revenue growth.
• Analyze market trends, competitive landscape, and customer needs to identify new market and partnership opportunities.
• Oversee lead-generation initiatives in partnership with our marketing organization.
• Optimize pricing and packaging strategies to maximize revenue from existing and new solutions/services.
• Establish effective consultative sales processes, standards, and best practices to improve sales productivity.
• Monitor revenue performance metrics and adjust strategies as needed to meet targets.
• Collaborate with cross-functional leadership team to ensure offerings align with target customer needs and market fit.
• Prepare regular Board updates on GTM organization.
• Represent the company at industry events, in person with customers, and identify brand awareness opportunities.

 

What We Need

• 15+ years in executive sales or revenue leadership roles across a diverse set of experiences, preferably in high-growth tech-enabled services, enterprise SaaS, and management consulting firms to the wide range of industries our customer base represents
• Direct ownership of multiple GTM organizations outside of Direct