Student-Lead Peer Educator

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking student employees to fill the role of Lead Peer Educator. The Lead Peer Educator serves as a mentor, tutor, and team leader within the Peer Education program. In this role, the Lead Peer Educator supports tutees in specific content areas while mentoring new tutors and assisting in training, team building, and program development. Lead Peer Educators model best practices in tutoring, communication, professionalism, and inclusive engagement. This position is designed to further enhance student workers’ leadership, tutoring expertise, and career readiness while contributing to SNHU’s learning community. 

Essential Duties and Responsibilities: 

• Serve as a mentor and role model to new and current peer tutors; assist with onboarding, training, and professional development efforts.

• Assist coordinator(s) with discipline specific training, conduct class visits, class-embedded assignments, and other special projects as assigned.

• Assist coordinator(s) with organizing team meetings, workshops, or training sessions that foster collaboration, equity, and continuous learning. 

• Assist with WLC office opening and closing responsibilities.

• Continue with student support roles as assigned, which may include drop-in tutoring, one-to-one tutoring, class-embedded or class-linked tutoring.

• Provide advanced academic support in specific subject areas using differentiated, learner-centered strategies based on individual strengths, learning styles, backgrounds, and prior knowledge. 

• Attend mandatory All-Peer Educator training sessions.

• Check office communications daily for assignments, announcements, and correspondence.

• Submit payroll hours and tracking forms promptly after each session.

• Support WLC annual goals and initiatives.

• Meet with coordinator on regular basis.

Interpersonal Expectations 

• Motivate students and help them develop confidence through positive feedback on areas of improvement.

• Demonstrate and coach others on strong study strategies, motivational techniques, and academic success habits consistent with tutor training.

• Communicate clearly and professionally with students, staff, and team members, modeling interpersonal and intercultural communication. 

• Apply critical thinking and leadership skills to resolve issues and promote a supportive and inclusive learning environment. 

• Use appropriate academic technologies and tools to support peer tutoring, session documentation, and professional communication. 

Minimum Qualifications: 

• A minimum of one year of tutoring service at the Wolak Learning Center.

• Current enrollment as a part/full-time SNHU student.

• Cumulative SNHU GPA of 3.0 or higher.

• Excellent level of responsibility, reliability, and punctuality.

• Strong leadership and interpersonal communication skills.

• Ease in relating to students from diverse backgrounds. 

• Student