Peace Officer PRN (Days/ Evenings/ Nights)

Overview

At Houston Methodist, the Peace Officer position is responsible for providing police authority by enforcing federal and state laws and city ordinances, as appropriate. This position provides law enforcement services and assists in protecting the rights and property of individuals throughout Houston Methodist. The position must take and maintain control of disruptive individuals for arrest by local law enforcement. The Peace Officer position must be employed by a licensed police agency and possess a Texas Commission on Law Enforcement (T.C.O.L.E.) license, that will also serve as evidence of use of force training.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Protects the rights and property of individuals and provides law enforcement services throughout Houston Methodist.

• Actively responds to requests for personal security coverage, assistance with directions, information and guidance.

• Interacts with individuals in a supportive and respectful manner creating a positive work environment and contributing to a dynamic, team-focused work unit.

• Uses excellent, clear and professional communication skills to achieve mutual understanding and problem resolution, while providing the highest quality service during every patient, visitor and staff encounter.

SERVICE ESSENTIAL FUNCTIONS

• Responds to all radio dispatches, answers calls and complaints and assesses and makes recommendations as needed for all emergent situations.

• Performs duties in a designated fixed-post assignment.

• Secures premises and individuals by patrolling facilities, monitoring surveillance cameras, monitoring access points and permitting entry as needed.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately communicates and/or generates and completes reports by recording occurrences, information, observations, surveillance activities and conducting witness interviews.

• Maintains a safe environment, following all policies and procedures for safety, hazardous material, emergency preparedness and HIPAA.

• Participates in training, drills and actual events according to policies and procedures.

FINANCE ESSENTIAL FUNCTIONS

• Prevents loss and damage by reporting irregularities. Facilitates policies regarding restitution, as appropriate.

• Utilizes and maintains HM and department equipment according to manufacturer specifications.

• Self-motivated to independently manage time effectively and prioritize daily tasks. Uses resources effectively and efficiently; does not waste supplies, minimizing incidental overtime, optimizing efficiency in all areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assists and promotes a culture of workplace safety and proactively prevents workplace violence.

• Supports Houston Methodist and department goals and offers innovative solutions through participation in department projects. Assumes responsibility for self-growth and development by participating in in-services programs and con