Intake Coordinator, Rally Point

PURSUE YOUR PASSION, Not Just Another Job!

Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause, not just a paycheck, then VVSD is the place to start!

Title:  Intake Coordinator

Department: Rally Point

Reports to:  Program Manager

FLSA Status: Full-time, Non-Exempt

Compensation:  $25.00

Responsibilities and Major Duties include but are not limited to the following:

• Conduct in-depth assessment and intake assessment of all clients to determine program eligibility
• Identify housing barriers upon intake including but not limited to: tenant history, financial history, social supports, criminal history, employment history and other presenting barriers
• Prepare daily status reports and monthly reports
• Maintain demographic and other needed information regarding all clients seeking assistance
• Develop new resources for un-met client needs and program expansion in conjunction with SSVF case managers
• Conduct outreach to various community-based programs and organizations to discuss referrals and attend community-based and program based meetings
• Assure that each applicant is provided appropriate services or referrals and utilizes program components that are consistent with the clients service needs
• Establish and maintain both an intake schedule and if needed, a waiting list for prospective clients
• Respond to queries from prospective clients and referral sources, in timely manner
• Other duties as assigned by supervisor

Qualifications:

• Minimum of a Bachelor’s degree in Human Services or Social Work or related field preferred
• At least 6 months paid experience in Human Services field preferred
• Must be proficient with Microsoft Word and Excel
• Must have good data entry skills
• Knowledge of HMIS a plus.
• Prefer prior experience working with homeless population
• Ability to prioritize competing responsibilities and thrive in challenging situations
• Able to change priorities at a moment’s notice
• Knowledge of community resources for veterans preferred
• Self-motivated and able to work with little oversight
• Team player
• Able to work with diverse population, including people presenting Substance Use Disorder and behavioral issues