SR OFFICE ASSISTANT

The salary for this position is: $4,033.00 - $5,364.00 monthly.

Thurston County is seeking a highly motivated and qualified individual for the position of Senior Office Assistant within the Administrative Services Division of Central Services. The Central Services Department provides diverse internal services to County offices and departments. This position is a front desk profession who through customer interactions assists in getting the customer to the correct office or department to receive the service they came in for. This position also answers phone calls and provides information on county-wide services. 

Essential job functions include, but are not limited to the following:

• Provides excellent customer service in person and over the phone. Assists customers in signing into the self-service kiosk for service number.
• Answers incoming phone calls on a county central line. Provides accurate information and/or transfers to appropriate department or office.
• Manages Information Desk e-mail, Central Services Leave Calendar, and has general administrative tasks assigned to them.
• Acts as liaison between the public and county offices/departments.

To View the full job classification, click here: Senior Office Assistant

 

WORKING CONDITIONS:

• Work Environment – Long periods of standing or sitting, also reaching and bending. Although the area is temperature controlled it is inside an external door and has high ceilings therefore temperatures fluctuate. 
• Schedule - Monday – Friday, 8:00 a.m. – 5:00 p.m.
• Customer Interactions - Daily interactions in-person and via phone in a busy lobby area. 
• Travel Requirements - Occasional travel may be required to attend meetings or trainings.

 

WHO WE ARE:

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage

 

WHAT WE OFFER OUR EMPLOYEES:

• Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
• Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit Thurston County Employee Benefit Plans for more information.
• Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
• Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
• Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
• Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
• Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
• Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program

Why you’ll love it here: Thurston County