Director, Future Readiness (1 of 5)

Band

Level 6

 

Job Description Summary

There are 5 Director, Future Readiness positions associated with this posting. The roles are as follow:
• Director, Future Readiness – Cardiovascular
• Director, Future Readiness - Immunology
• Director, Future Readiness - Neuroscience
• Director, Future Readiness - Oncology
• Director, Future Readiness - Radioligand Therapy

#LI-Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 50% travel.

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Company will not sponsor visas for this position.

At Novartis, we’re committed to transforming how we engage with customers to help improve and extend lives. The Director, Future Readiness, plays a key role in aligning long-term therapeutic strategies with innovative customer engagement approaches. This forward-looking partner works alongside sales leadership to shape models that support launches, lifecycle planning, and the broader brand vision. By bridging strategy with enterprise transformation, the role helps ensure our innovations reach customers in meaningful and lasting ways.

 

Job Description

Key Responsibilities:

• Collaborate with Therapeutic Area Heads, General Managers, and Brand Teams to shape future-ready customer engagement strategies that reflect each brand’s patient-centered vision.

• Align engagement strategies with broader enterprise and therapeutic area goals to help bring innovative medicines to the right patients at scale.

• Champion modern engagement approaches by integrating digital, data, and technology into launch and go-to-market planning.

• Partner with the Launch Excellence team to influence launch strategies and drive strong market impact through tailored engagement capabilities.

• Use proven frameworks and tools to support teams in designing and executing launch excellence plans.

• Apply advanced analytics, AI insights, and real-time field feedback to continuously refine launch and engagement strategies.

• Stay connected to customers and external stakeholders to ensure strategies are grounded in real-world needs and informed by actionable insights.

• Continuously build future-ready skills in digital engagement, data science, agile ways of working, and technology adoption.

• Promote a culture of innovation and learning by sharing insights and best practices across teams.

• Serve as a trusted voice in enterprise forums, influencing decisions and driving adoption of new engagement models and technologies.

Essential Requirements: 

• Bachelor’s degree required from 4-year college or university.

• 8+ years’ experience in pharmaceutical, biotech, healthcare, or tech-driven industries, with a focus on customer engagement, marketing, or field strategy. We also welcome candidates from other environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

• Proven success leading enterprise-level strategies, launch readiness, or go-to-market transformations in complex, matrixed environments.

• Strong track record of partnering with senior leaders across commercial, brand, and field teams to shape strategy and drive execution.

• Deep understanding of customer engagement models and go-to-market design, with the ability to scale customer-first thinking.

• Skilled at navigating large organizations with agility and resilience.

• Exceptional communication and executive presence, with the ability to lead change and inspire alignment across diverse teams.

• Passion for innovation and continuous learning, with a future-focused mindset and comfort working in dynamic environments.

Desirable Requirements:

• Strategic and collaborative leader with a passion for shaping future-ready engagement models and driving enterprise transformation, even in ambiguous environments.

• Skilled in leveraging AI platforms and data visualization tools (e.g., Power BI, Tableau) to inform strategy, with a strong track record of using technology and analytics to create meaningful impact.

Novartis Compensation Summary:

The salary for this position is expected to range between $185,500 and $344,500 per year.

The final salary offered is determined b