Global Inside Sales Manager*

Company Description

Why TOMRA?

TOMRA is a world leader in optical and electronic sorting equipment. TOMRA Sorting Solutions is a dynamic company with an outstanding product line and an excellent level of customer satisfaction.

Why is it worthwhile to start and stay at TOMRA? Quite simply, we are a steadily growing international company that has retained its family atmosphere. Our corporate culture is Norwegian, which means there is no hierarchical thinking. If you are interested in titles and hierarchy you are at the wrong place here. We see a bright future in economic terms. Aside from that, it´s nice to know that our recycling machines are helping to make the world cleaner.

At TOMRA, we place significant emphasis on maximizing resource value and utilization, which contributes to the concept of the circular economy: an economic system designed to keep products, components and materials at their highest value throughout their life cycles within a closed loop.

Technology plays a crucial role in achieving this, with advances in certain fields helping to bring about new approaches that can help maximize the value of resources and – crucially – reduce waste.

OUR ROLE

TOMRA’s sensor-based solutions play a key role in optimizing resource productivity, particularly in the fields of waste management and recycling, where sensor-based technology can be used to increase precision and streamline processes.

To achieve the ambitious aim of a circular economy, it is necessary to employ state-of-the-art approaches that push boundaries, and TOMRA’s reverse vending and waste sorting solutions help to achieve this by recovering materials and providing valuable insight into the composition of these materials.

The result is a greater understanding of where efficiencies can be made to minimize costs and waste, and better utilize resources within a closed loop – further mitigating the impact of CO2 and other emissions and inefficiencies.

Job Description

To participate in reaching this goal the main role of the Inside Sales Manager will be to organize and efficiently manage inside sales team activities and processes to support the Inside sales team and Customers globally  as well order process management.

The role and responsibilities include:

• Manage processes and optimize the order flow process globally in CRM in close cooperation with local Inside Sales Team
• Manage a Team of 10 people and make the members working in a synchronize way independently from the location region they are sit.
• Communicating with customers, in case of difficult situation
• Maintain and organize file documents, updates, and product information.
• Visit few time a year customers mainly KAC with responsible Sales Manager to meet the interface at customers side and create team value and long term relationship.
• Ensure sales, finance and legal policies and procedures are met.
• Supporting sale managers with project documents (Offers, CRM management, Orders flow  etc.).
• Coordinate Inside sales team to meet deadlines, collect signatures and prepare document packages.
• Execute order process sales analysis, prepare sales reports and presentations on request.
• Collaboration with other departments, administrative support of the sales team, ad hoc requests, preparation of customer events and travel management
• Support updating and translating company documentation (offer template, offers, test reports, presentations, brochures, website, etc.)

Qualifications

• 5 – 10 years’ experience as Inside Sales Manager B2B
• Strong computer skills, including Microsoft Office package (Word, PowerPoint, Outlook, and Excel), CRM experience 365 it is preferred.
• Excellent communication skills, both verbal and written.
• Excellent customer service skills
• Able to multitask, prioritize, and manage time efficiently.
• Knowledge of sales process from initiation to close is preferable.
• Analytical and organizational skills
• He/she speaks fluent English, a second language is an advantage, too.

• Bachelor’s degree business or technical school/university

Additional Information

Please click on the links below for more information:

TOMRA Website: https://www.tomra.com