Corporate Travel Manager

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Job Summary:

We are looking for a Corporate Travel Manager to ensure an effective corporate travel policy, drive continuous improvement of travel programs, and monitor traveling activity and programs.  This person will be the go-to person for any relevant matter from booking tickets to assistance with reconciling expenses to ensuring travel safety.

They should be strategic thinkers and able to create travel policies according to the company’s needs and have excellent people skills and organizational skills.  The travel manager will work with travel partners to coordinate travel in a cost-effective manner while ensuring the safety of our team members.  The goal is to ensure employee travel is safe, organized and the corresponding expenses are recorded timely according to company policy. 

Travel Manager Responsibilities:

Vendor Management:

• Negotiate contracts and manage relationships with travel service providers, including Travel Management Company (TMC), hotels, car rental companies, and other travel agencies.
• Enter into agreements with hotels proactively before we start breaking ground on a new club so its ready way in advance of travel needs.
• Work with TMC to have contracted rates loaded to Concur.
• Track compliance with Travel agreements and evaluate vendor performance and ensure the best value for the company.
• Review travel partners to see where we need to add travel options-based travel activity.
• Manage unused tickets and travel credits from different travel partners.
• Help with onboarding travelers into programs to ensure BJ’s is receiving best rates with travel partners.

Travel Coordination:

• Oversee the booking and management of travel arrangements for Team Members that need help (Field, Group Bookings, Large Meetings, etc.).
• Provide support for complex travel plans and resolve any travel-related issues. (International Travel).
• Assist travelers with questions on booking travel plans.
• Open service tickets with TMC and Concur for any problems as needed.
• Handle ad hoc requests from the Executive Team and group travel as needed for new club operations.
• Assist with booking car rentals for hourly team members who are not in SAP Concur.
• Identifying areas of non-compliance with company policies and communicating with appropriate parties in a timely manner.

Expense & Risk Management:

• Monitor travel expenses and identify cost-saving opportunities.
• Follow-up with team members to ensure timely submission of expenses.
• Reclass club payout to the correct cost center where team members are traveling.
• Analyze travel data to identify trends, cost-saving opportunities, and areas for improvement.
• Prepare and present regular reports on travel spend, compliance, and performance metrics.
• Develop and implement strategies to mitigate travel-related risks, including safety, security, and health concerns.
• Stay informed about global events and provide guidance on travel advisories and restrictions.
• Resea