F&B Senior Assistant Manager (Area PPB) - Aramark F&B at LEGOLAND CA Park

Job Description

In conjunction with Area Manager, the Senior Assistant Manager assist with the supervision and coordinates the operational effectiveness of all assigned locations in area. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to corrective and enhance operations. Ensuring the best possible experience for  guests, with a special emphasis on making every child a hero at LEGOLAND California. 

Compensation Data

The hourly rate or salary range for this position ranges from $25.00/hr to $26.90/hr, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors. 

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ​

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Operational Excellence
• Assist to direct and inspire a large team to achieve success and ensure overall operational excellence of 4-8 food locations and in absence of Area Manager. 
• Lead by example, putting the customer first and delivering exceptional customer service.
• Step in to assist staff with any restaurant duties, including cooking, serving, bussing, dishwashing, cleaning, or any other necessary tasks.
• Build strong relationships with your workforce, being approachable and supportive.
• Effectively delegate various management responsibilities to Assistant Managers and Leads.
• Train and assist with allergen and food preference requests from customers.
• Utilize scheduling software to ensure restaurants are adequately staffed at all times.
• Schedules and monitors labor hours to ensure that labor and payroll reports are accurate.
• Develop plans/ trainings to achieve Key Performance Indicators (KPIs) goals.
• Participate in a rotating shift as the on-call manager to handle restaurant closures, address park-wide F&B issues, and maintain staffing levels at all LEGOLAND F&B.
HR Responsibilities
• Draft and monitor disciplinary action to employees for violations according to company policies.
• Communicate effectively with employees, leads, managers, other departments, administration, and external parties.
• Conduct interviews for new hires and internal position applicants.
• Handle employee relations issues promptly and effectively.
Safety
• Ensure equipment is functioning properly and shop areas meet safety and health standards to pass audits or have ability to recognize and report safety hazards. 
• Ensure all employees are trained and execute proper health and safety requirements, adhering to Aramark and client’s, San Diego County, and OSHA safety policies and procedures.
Finance
• Manage ordering and inventory processes for assigned locations.
• Minimize food waste through effective management practices.
• Understand how forecast, labor, food cost and other expenses affect business and respond accordingly.
• Assist with inventory for all shop locations. 
Training
• Conduct training sessions and identif