Client Development Analyst, Technology, Media, Telecommunications & Services Practice, North America

POSITION SUMMARY

THE ROLE

The Client Development Analyst (CDA) will be responsible for supporting varied client development and business generation projects for the Technology, Media, Telecommunications & Services (TMTS) Practice in North America and globally. Working closely with consultants, senior associates and associates primarily in the TMTS as well as interacting with other Industry & Functional Practices. The Analyst will perform in-depth research, prepare original analysis and insights, develop bespoke capabilities documents (quals), handle other assignments as directed and ensure content is adequately and regularly stored and distributed to relevant audiences. Over time, it is expected that the Analyst will develop expertise in tracking industry trends, CEO succession and assisting in developing insights. We are looking for someone who is energized by a full plate, thrives on momentum, and instinctively looks for ways to add value without being asked.

This role will be based in any North America city with a Spencer Stuart office, supporting the whole of the North America TMTS region (U.S., Canada and Mexico).

KEY RELATIONSHIPS

Reports to

Client Development Manager, NA TMTS Practice

Team Members

Global Practice Director, TMTS

Client Development Senior Analyst, NA TMTS

Other key relationships

TMTS North America Practice Leader

TMTS Practice Consultants, Associates, Analysts, Executive Engagement Administrators

Other Client Development Managers, Analysts & Senior Analysts across Practices and Regions

KEY RESPONSIBILITIES

• Support the creation of business development content and insights for pitches, relationship building and strategic account planning.

• Assist in the creation of tailored pitch decks and client-facing business development materials, based on a solid understanding of the potential client/client’s industry, including specific information regarding the “value proposition” (strategy, competitive landscape, culture insights, etc.). Develop insightful and sophisticated presentation materials in partnership with consultants, Client Development Manager and/or cross-function client development teams.

• Carry out research and analysis and liaise with consultants and client development team to support the creation and presentation of talent insights and market trends across all stages of prospecting – from new leads to competitive presentations.

• Assist in managing the practice’s knowledge infrastructure and content libraries. Help maintain tools and systems to assist in centralizing and organizing business development materials and presentations, credential lists, case studies, etc.

• Share learnings from pitches and business development initiatives across the CDT team to ensure we are continuously refining and improving our processes, responsiveness and pitch effectiveness.

• Respond to content queries received from consultants and teams and deliver resources that prepare them for success.

• Conduct research to support the creation of intellectual capital/value adding thought pieces.

• Use quantitative and qualitative information to clearly communicate and present data/details, as part of building talent insights, market trends and thought pieces.

• Develop a solid understanding of the TMTS industry and its sectors, as well as the firm’s service offerings and the “SSI value proposition” (differentiation, competitive landscape, strengths, and weaknesses). Synthesize information accurately, so that it is easily incorporated into a readable, client-ready documents, pitches and RFPs.

• Monitor and track relevant market developments within the TMT&S industry, including competitive intelligence, company updates, and executive transitions across the Americas, as part of proactive BD initiatives.

IDEAL CANDIDATE

The CDA will be a proactive client-service oriented business partner with a passion for research and delivering timely, high-quality results.  He/she will possess outstanding analytical and problem solving skills, with a track record of performing business research and impactfully presenting findings. The ideal candidate will be graceful under pressure, an excellent multitasker, and thrive in fast-paced environments where competing demands are the norm. 

• 1-3 years of work experience in a corporate environment, preferably in a research or marketing function, ideally within executive search, management consulting, other professional services, or market research.

• Strong client servicing and the ability to manage mult