AWS-P and OM CoE-GIG-General Admin

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

 

 

 

The opportunity

We are looking for an Administrative Contractor -General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate consistent, high-quality services to key stakeholders across verticals / business segments.

 

Your key responsibilities

• Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
  • Perform activities such as expense report support coordinating with requestors in applicable tools
  • Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
  • Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
  • Perform workflow management, which includes shared mailbox management
  • Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions to facilitate accurate reporting and analysis
  • Draft and send approval emails and other critical communication as needed.
  • Conduct audits and quality spot checks on expense requests submitted through the app.
  • Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
  • Understand process and policy updates to team members effectively.
  • Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
• Experience in coordinating tasks between various Global teams.

 

Skills and attributes for success

• Effective written and verbal communication skills to interact with requestors and vendors.
• Ability to request and clarify information in a professional manner.
• Good listening skills to understand the needs and issues raised by stakeholders
• Competence in managing and organizing emails and electronic documents.                                                                                                                                                                                                                                                 
• Time management skills to update the status promptly.
• Familiarity with work tracking systems and databases.
• Resourcefulness in obtaining missing information or correcting errors.
• Ability to handle multiple tasks and resolve issues
• Ability to prioritize tasks and manage follow-ups efficiently.
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs

 

To qualify for the role, you must have

• Overall - 0 to 4 years of experience
• Graduate – Bachelor’s degree – Commerce, Science, Arts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
• Contributes as an effective team member and takes accountability for deliverables

 

Ideally, you’ll also have

• Knowledge in Project Management concepts would be an added advantage.

 

Technologies and Tools

• Microsoft Excel, Word and PPT
• Micr