Clinical Nurse II- Children's Specialty Triage Services

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke University Hospital

 

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Duke University Health System- Duke University Hospital seeks to hire an experienced Registered Nurse who will embrace our mission of Advancing Health Together.

 

 

Department Profile:
The Children’s Health Center at Duke University Hospital is comprised of pediatric outpatient clinics. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. The Pediatric Neuro-Oncology Department at the Duke Children's Health Center is active in delivering exemplary care for each patient to ensure excellent patient experience.

This position, of Pediatric Neuro-Oncology Nurse Navigator, will provide triage support and care coordination for this high acuity patient population in collaboration with dynamic multidisciplinary teams.  We are looking for someone with the ability to establish a strong rapport with patients and families by phone, coordinate services, and provide education and nursing support to patients and families in and out of the clinic setting. 

 

Work Hours & Shifts:
Full Time: Hours may vary, but will typically fall within a standard Monday-Friday, 8am-5pm schedule.
 
The ideal candidate for this position will possess the following:

1. A solid background in Pediatric Nursing
2. Experience with telephone triage or managed care coordination
3. Strong oral /written communication skills, software navigation abilities (EPIC experience preferred)
4. Good organizational skills
5. Flexible attitude with the ability to function both independently and as a team member, assisting patients/ families through home care coordination and in the clinic setting

 
This position requires indirect patient support tasks, as well as direct clinic time which may include the following:

• Telephone triage 
• Patient/ family education
• Coordinating clinic flow to ensure optimal utilization of time for patients and departmental staff