Food & Beverage Concessions Supervisor | Part-Time | McCormick Place Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Food and Beverage Concessions Supervisor (Part-Time) is responsible for overseeing the serving of guests in the venue dining areas / concessions functions.  The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events.

 

The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

 

This role will pay an hourly rate of $25.00 - $30.00

 

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until October 31, 2025. 

Responsibilities

• Provides Event Support for F&B during high volume shows. Supervises Food & Beverage Departments inclusive of Stewarding, Culinary, Beverage, Restaurant and Banquets operations during events to ensure client satisfaction and quality control standards.
• Supervises and provides direction to hourly union F&B staff.
• Demonstrate an ability to work with Micros Software, validate and enter voids, make POS adjustments as necessary.
• Always maintains inventory controls and quality of food being served is to company standards; ensure proper orders for next day have been completed.
• Spot check inventory.
• Confirm BEO deliveries for accuracy.
• Inspects food service facilities to ensure equipment and building meet state, local health laws and internal regulations.
• Directs Union department Leads in maintaining cleanliness of outlets, staff performance, completion of assigned tasks, assist Leads with proper scheduling of breaks and confirming employees returning from breaks at proper time.
• Greet and Assist Customers.
• Communicate to Management employee related issues and customer issues.
• Performs all other job duties as assigned.

Qualifications

• Minimum 2 years’ experience in supervisory position in Food & Beverage, Hospitality, Sales or related field.
• Food knowledge, i.e., Food/Menu items, type of services provided, equipment required and logistical knowledge.
• Must be available weekdays, weekends, holidays.
• Prior experience in a Union environment.
• Computer literate (i.e., Word, Excel, PowerPoint, Access), Strong analytical thinker.
• Must be flexible with scheduling, have a sense of urgency, be able to respond quickly, professionally and resourcefully to internal and external issues.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.