Outreach Program Coordinator - Outpatient Psychiatry - Full Time/Days

The Outreach Program Coordinator creates, organizes and schedules outreach activities and special events. Engage patients and initiates care management services. This individual creates awareness and promote engagement, education and specific services to the community. Initiates and develops key relationships between individuals or groups in the community and the Mount Sinai Health System.

1. Develop, implement, and maintain current outreach and retention strategy to identify and target occupational health needs of various groups of patients in the community as identified by needs assessment reports

2. Cultivate strong working relationships by maintaining regular communication with community and volunteer organizations to identify and utilize innovative strategies to engage members and promote services offered by Mount Sinai Health System facilities.

3. Develop, implement and evaluate retention activities to help maintain and bolster patient volume through focus groups, enrollment assistance and benefits counseling sessions

4. Assist in gauging program effectiveness to improve and support program operations and standards, streamline work process and to increase the efficiency of the program

5. Educate and provide general assistance to various groups of patients regarding services offered and other public benefits

6. Coordinate and attend regularly scheduled meetings with outreach and retention stakeholders

7. Act as a liaison to advisory board members

8. Conduct presentations at community meetings regarding various services offered

9. Coordinate and plan seminars, conferences and other educational workshops

10. Assist in development of marketing materials to support outreach and retention activities and implement strategies that include but are not limited to website development, advertisement, radio and printed media

11. Submit regularly activities reports for funding agencies to meet reporting deadlines

12. Maintain meeting minutes and other administrative duties as needed

13. Perform additional tasks as assigned by the Manager of the Member Services Department

14. Performs other duties as assigned.

• Education Requirements                                                                                                                 

  Bachelor’s degree. Master’s preferred or an equivalent combination of education and experience.
   

  Experience Requirements                                                                                                                

• 2+ years of community outreach experience strongly preferred.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,482.07 - $74,250.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 388 - Psych Opd - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees wo