Upsells (Cashiers / Lawn Chair Crew) - Shoreline Amphitheatre (Seasonal 2025)

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB

As an Upsells crew member you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.

WHAT THIS ROLE WILL DO

• Greet all guests and assist in answering any questions they may have about the venue. 

• Rent lawn chairs to patrons 

• Sell Live Nation blankets and Live Nation merchandise 

• Selling all the various upsells offered at each event including, but not limited to, reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking 

• Communicate daily concert promotions, upsells, future ticket deals and specials on Premiere parking to guests. 

• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed. 

• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued. 

• Maintain order and ensure adherence to safety rules. 

• Handle cash and credit card transactions according to Live Nation's audit guidelines 

• Balance out at the end of each shift with a supervisor 

• Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials. 

WHAT THIS PERSON WILL BRING

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds. 

• High school diploma/GED preferred. 

• Must be at least 18 years of age. 

• Must pass pre-employment background check. 

• Must be highly motivated and able to work independently. 

• Excellent verbal, written and interpersonal communication skills. 

• Acute sense of judgement, tact and diplomacy. 

• Prior cash handling experience preferred 

• Familiar with iPhone and iPad technology 

• Attention to detail, quality and accuracy 

• Ability to work independently in a fast-paced environment 

• Outgoing, engaging, self-starter 

• Enjoys interacting with guests 

• Ability to work weekdays, weekends and holidays, including late evenings. 

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including languag