Certified Administrative Professional

Position Overview

We are seeking a highly organized, proactive, and adaptable administrative professional to support business operations across a variety of functions. This role is designed for professionals at different stages of their administrative career; from developing coordinators to seasoned executive support specialists, who can bring structure, efficiency, and strong communication into fast-moving environments.

The ideal candidate is detail-oriented, resourceful, and capable of managing multiple priorities while supporting internal teams, leadership, and external stakeholders. This role will play a key part in keeping operations organized, improving workflows, and ensuring administrative excellence across day-to-day activities and special projects.

Key Responsibilities

Administrative & Executive Support

• Manage calendars, appointments, meetings, and scheduling for teams and leadership.

• Coordinate travel arrangements, logistics, and meeting preparation.

• Prepare, edit, and format reports, presentations, correspondence, and business documentation.

• Organize and maintain digital filing systems while ensuring confidentiality and accuracy.

• Support inbox management and respond to internal and external communications professionally.

Project Coordination & Operational Support

• Track project timelines, deliverables, and follow-up items.

• Coordinate meetings, agendas, and documentation across teams.

• Support onboarding, events, and operational initiatives.

• Maintain databases, records, and reporting systems.

• Identify and implement opportunities for workflow and process improvements.

Systems & Technology Support

• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for business operations.

• Support collaboration through virtual meeting platforms and cloud-based tools.

• Work within project management tools such as Asana, Monday.com, Smartsheet, or similar systems.

• Assist with reporting, dashboards, and workflow management.

Required Qualifications

• CAP certification preferred but not required.

• Associate’s degree or equivalent professional experience.

• Experience in administrative support, executive support, office coordination, operations support, or related functions.

• Strong proficiency in Microsoft Office Suite.

• Excellent written and verbal communication skills.

• Strong organizational and time management skills.

• Ability to manage multiple priorities and deadlines.

• High attention to detail and professionalism.

• Ability to work independently and take ownership.

Preferred Qualifications

• Experience supporting senior leadership or executives.

• Experience managing multiple teams, clients, or departments.

• Familiarity with project management systems and operational workflows.

• Experience in consulting, contract, or fast-paced business environments.

• Exposure to process improvement and operational efficiency initiatives.

Experience Levels Considered

We welcome candidates across a range of experience levels:

• Early Career (2–3 years): Strong administrative foundation, coordination, and support capabilities.

• Mid-Level (4–6 years): Broader ownership of projects, workflows, and stakeholder management.

• Senior-Level (6+ years): Executive-level support, operational leadership, process optimization, and strategic coordination.

Core Competencies

• Organization & Planning

• Executive Support

• Stakeholder Communication

• Project Coordination

• Process Improvement

• Time Management & Prioritization

• Technology & Systems Management

• Confidentialit