BILINGUAL MEDICAL ASSISTANT

Since 1977, Child Crisis Arizona has been a symbol of hope, responding to the call of our community to prevent and intervene in child abuse and neglect. With unwavering dedication, we have nurtured and strengthened families, evolving our programs to meet the ever-changing needs of those we serve. Our mission is to provide children and youth in Arizona a safe environment, free from abuse and neglect by creating strong and successful families.

The Office of Refugee Resettlement (ORR) Program is ready to hire a Medical Assistant to join our team.

We are looking for compassionate, detail-oriented, and dependable individuals who are committed to supporting the physical and emotional well-being of unaccompanied minors in our care.

In this role, you will work closely with medical and case management teams to provide timely and trauma-informed medical support to youth in our licensed shelter program. A typical day may involve conducting intake health screenings, obtaining and recording vital signs, assisting with immunization tracking, coordinating outside medical appointments, and ensuring medical documentation is complete and up to ORR standards. You will also provide logistical support for follow-ups, assist with medication management under supervision, and help create a welcoming and safe environment for youth during medical visits.

To be considered you must have:

• A High School Diploma or GED

• Completion of an accredited Medical Assistant training program

• Current CPR/First Aid certification

• At least 1 year of medical assistant experience, ideally in a pediatric or adolescent setting

• Strong communication and cultural sensitivity skills

• Experience working with diverse populations, especially immigrant or refugee youth

• Proficiency with documentation and electronic health records (EHR)

• A valid Arizona Driver’s License and reliable personal transportation

• A clean five-year motor vehicle history

• A level one fingerprint clearance card or ability to obtain one prior to employment

• Bilingual in English and Spanish (required)

You are a star candidate if you have the above, and:

• Medical Assistant Certification (CMA or RMA)

• Experience in a shelter, group home, or behavioral health setting

• Understanding of trauma-informed care practices

• Bilingual in English and Spanish

• Familiarity with ORR requirements and documentation processes

As a valued member of our team, Child Crisis Arizona will provide you:

• Medical, Dental, and Vision coverage

• Health Savings Account

• Flexible Spending Account

• 401K with company match

• Generous amount of PTO

• Quarterly Staff Appreciation Activities

• Training and ongoing professional development opportunities

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, talk, hear, taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
<