Senior Software Engineer- Artificial Intelligence

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Position Summary  

GEICO is seeking an experienced Senior Software Engineer with a passion for Artificial Intelligence and building high performance, low-latency platforms, and applications. You will help drive our insurance business transformation and platform engineering domain modernization as we redefine experience for our customers.  
  

Position Description  
We are seeking a Senior Full Stack Developer with deep expertise in Artificial Intelligence, Microsoft Dynamics365 and the Microsoft Power Platform to help lead the transformation of our legacy CRM into a modern, scalable solution. This new system will empower our GEICO agents to better support customers and deliver a seamless, connected experience across our enterprise via Chat, SMS, email.  

  
Position Responsibilities  
As a Senior Software Engineer, you will:  

• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems  

• Integrate AI models and services into existing products, systems and business workflows

• Build prototypes, conduct experiments and develop an deploy production ready systems ensuring privacy, security, and ethical considerations.

• Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms  

• Accountable for the quality, usability, and performance of the solutions  

• Lead projects from the front and interact with clients and sponsors on a regular basis   

• Consistently share best practices and improve processes within and across teams  

• Take on-call and operational support  

Qualifications  

• Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred) 

• Deep understanding of Dynamics 365 including customer service and power platform.

• Experience working with services like logic apps, functions, API management, storage and monitoring.

• Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes.

• Experience with Azure Services, Full Stack Development, API Gateway and API management.

• Understanding of both front-end and back-end concepts with ability to integrate different technologies.

• Integrate front-end and back-end components ensuring smooth communication and data flow between them.

• In-depth knowledge of CS data structures and algorithms  

• Understand open-source databases like MySQL, PostgreSQL, etc. 

• Experience in architecting, designing, building automation, workflows, and distributed applications 

• Strong understanding of service integrations / communication standards (e.g., GRPC / REST)