Sales Strategy and Analytics Manager

See yourself at Twilio

Join the team as Twilio’s next Sales Strategy and Analytics Manager!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As a Sales Strategy & Analytics Manager (SSA), you will be the primary business partner to the Vice President of Sales of one or more of our major market segments. You have a demonstrated track record of excellence in developing command of GTM business strategy, overseeing and conducting insightful analysis, influencing executive strategic thinking, designing new business processes, project management, and teamwork across revenue operations, marketing, post-sales, product, and finance.

Responsibilities

In this role, you’ll:

• Be a dedicated partner one of our global VPs of Sales.
• Lead the strategic and operational planning processes for your market segment. Direct the sales forecasting and pipeline council cadences.
• Act as a senior project manager leading transformational cross-functional initiatives (business process, systems, etc). You must get your hands dirty to drive real, sustainable impact.
• Craft and execute key work-streams in annual planning and in-year planning revisions.
• Mentor other team members. You may have direct reports within your first year.
• Collaborate closely with business owners across functions, fully immerse yourself in data, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations.
• Communicate recommendations to senior executives, roll up your sleeves to help drive implementation, and handle the ongoing impact of the recommendations put forth.
• Drive thorough quarterly business reviews.
• Help re-design certain business processes for automation, self-serve, and/or greater scalability. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Have 6+ years proven experience in sales operations, sales, strategy consulting, and/or the CPaaS industry
• Thrive at structured critical thinking, analytical processing, problem-solving, synthesizing ideas, and written and verbal communication.
• Can ruthlessly prioritize fast-moving strategic priorities, tackle operational challenges
• Will become a trusted and indispensable business partner to Sales leadership, and play a critical role scaling the company’s go-to-market organization
• Demonstrable skills in strategic planning and execution of highly cross-functional, high-stakes programs & assignments. 
• Excellent communication and presentation skills, including experience presenting data & insights to a sophisticated audience with the ability to clearly define the problem.
• Strong collaboration and partner management skills - building deep, trust-based relationships with cross functional teams.
• Are resilient and adaptive. 
• Have experience (if not fluency) with Salesforce, Excel, Tableau
• Have a Bachelor’s Degree or equivalent years' of experience

Desired:

• Experience working with self-service or new business sales teams a plus

Location

• This role will be remote and within the United States but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, includin