Product Management, Sr. Director

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Role Description

The Senior Director of Risk and Identity Solutions (-RaIS-) for  LAC will be accountable for delivering the regional RaIS Solutions roadmap and ensuring it supports Visa’s aggressive growth targets for Value-Added Services (-VAS-).  More specifically, this leader will partner with central Product and regional Sales teams to deeply understand regional nuances for VAS products and define the functional, commercial, and regulatory requirements to localize and deliver products for sale to regional clients.  This will require consistent interaction with the global RaIS Solutions leadership to inform the direction of the central Product roadmap – often acting as a regional extension of this central team.   The role is based in Miami and reports to the Senior Vice President of LAC’s Value Added Services (VAS).

This selected leader must have organizational savvy and interpersonal skills to build fast rapport and credibility.  Close collaboration with both regional and global leaders is essential, as is a deep experience in Product development and client engagement.  The focus of the role is regional delivery of client-relevant Risk Solutions for both the issuer and seller side of the payments ecosystem.  This leader must also have a solid grasp of the commercial dynamics to generate sustained, scalable revenue streams from these Solutions.  A commercial mindset is especially key as this leader will help extend the value of Visa’s RaIS Solutions beyond traditional processing deals, ensuring they are relevant to a wider set of clients and resale partners.

The selected leader will have a proven track record of success in fast-paced environments with demanding timelines, and will be equally comfortable interacting with -C-suite- executives and junior team members. Finally, this leader will be accountable to grow and nurture a new and diverse team.  This -ground-up- dynamic provides a unique opportunity to help define what success looks like for building and enhancing regional solutions roadmaps.

Responsibilities:

• Execute on a multi-year strategy for the regional RaIS VAS business, which considers nuances relevant to the specific region (e.g., fintech ecosystem, available payment methods, local banking regulation, mix of digital payments, issuer ecosystem, opportunities for inorganic growth…).
• Closely partner with Global RaIS Product leaders to deliver on-time, on-budget RaIS VAS Products in the region (e.g., a fast-evolving portfolio of products that help merchants and acquirers authenticate buyers and safely authorize transactions, and that help issuers reliably authenticate payment credentials and their users).
• Create regional product roadmaps in partnership with Central business stakeholders and deliver client-centric solutions that extend Visa’s relevance beyond our core network assets[JM1] .  This includes:
• Structure solutions to address challenges among regional RaIS clients,
• Align regional priorities with Objectives and Key Results for Visa’s Global RaIS Solutions business,
• Identify and inform the Global RaIS Solutions product leaders of local market changes, client feedback, and product requirements,
• Develop a Go-To-Market (GTM) strategy, which may include new products, bundles, or campaigns, based on local market needs,
• Collaborate with key stakeholders including Sales and CS to execute the GTM strategy,
• Structure client implementations built on Global guidance to ensure a seamless and effective rollout of new solutions,
• Architect client-centric joint solutions including build, implementation, and post-launch optimization:
  • Support selling teams in understanding clients’ business and technical needs and defining solutions to meet them,
  • Link RaIS Solutions with other Visa Product Domains and Client Segments (Acceptance, Issuing) to provide greatest value to the client,
  • Deliver technical and product integration demos,
  • Lead a team that provides pre-sales technical advice, and
  • Work with clients through implementation and post-launch optimization.
• Build and manage a team of RaIS Solutions specialis