Senior Manager, North America Transportation

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

 

Title: Sr. Manager, NA Transportation 

Reports to: Sr Director, Global Transportation 

Location: Remote 

Role Overview 

The Senior Manager, North America Transportation is responsible for leading SharkNinja’s domestic transportation operations across direct-to-consumer (DTC) and business-to-business (B2B) outbound freight, as well as intra-network (warehouse-to-warehouse) transfers. 

This leader will own the strategy, execution, and optimization of transportation performance across parcel, LTL, TL, and intermodal modes—ensuring the best “order-to-porch” and “dock-to-door” performance at the lowest total cost. The role requires a strategic, data-driven thinker with deep operational expertise, strong carrier relationships, and proven success delivering service excellence at scale. 

Key Responsibilities 

• Lead End-to-End Transportation Operations: Manage and optimize all North America outbound freight for both DTC and B2B customers, ensuring on-time, damage-free, and cost-effective delivery performance. 

• Drive DTC Parcel Excellence: Champion best-in-class order-to-porch delivery through parcel network optimization, last-mile carrier innovation, and proactive exception management. 

• Optimize B2B Retail Freight: Oversee full-truckload (TL), less-than-truckload (LTL), and intermodal freight to retail distribution centers. Partner with Order Management, Vendor Compliance, and Commercial to ensure high compliance with routing guides and OTIF (On-Time, In-Full) standards. 

• Intra-Warehouse Freight Coordination: Manage inter-facility transfers supporting balanced inventory, multi-node fulfillment, and network agility. 

• Carrier Strategy & Negotiation: Build and manage strategic carrier partnerships. Lead rate negotiations, bid events, and quarterly business reviews to drive continuous improvement in cost and performance. 

• Cost & Service Optimization: Utilize data and analytics to balance cost, speed, and reliability. Continuously refine mode mix, carrier allocation, and service levels to achieve lowest total landed cost. 

• Performance Management: Develop and own transportation KPIs, including on-time delivery, cost per unit shipped, carrier scorecards, and transit time metrics. Deliver monthly executive reporting with clear insights and actions. 

• Technology & Innovation: Partner with IT, 3PLs, and parcel providers to enhance efficiency with technology-driven solutions—including TMS functionality, freight visibility, yard/dock management, automation, and parcel optimization tools. 

• Cross-Functional Collaboration: Partner with Warehousing, Planning, Consumer Experience, Order Management and Commercial teams to align supply chain performance with business objectives and customer expectations. 

• Team Leade