Sr. Creative Project Manager

Sr. Project Manager– We offer a competitive benefits package!

The Company:  GIA is the world’s foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,400 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.

The Location: This position is located in Carlsbad, California at our corporate headquarters, reporting on-site 3 times per week.

What to expect:

• We offer competitive medical, dental, vision and matching 401-K plans
• Paid vacation, sick and holidays, tuition assistance, commuter benefits

The Environment:

• On-site cafe - affordable custom breakfast and lunch meals and Starbucks drinks!
• Economic friendly services - electric vehicle charging stations on-site
• Ergonomic assessments offered on-site and virtually

Job Overview:

We are seeking a highly organized and proactive Senior Project Manager to join our Creative Department. Reporting to the Sr. Marketing Manager, this role will manage the end-to-end workflow of creative deliverables across digital and print. They will serve as the central point of contact between the creative team and internal stakeholders, ensuring that all projects are delivered on time, within scope, and to the highest standard.

Responsibilities:

Project Management: Timelines and Scheduling

• Own the day-to-day management of creative projects, including establishing schedules and timelines, assigning tasks, and tracking progress for designers and copywriters.
• Track all proofing and approval steps with requestors to ensure smooth project progression.
• Build detailed workback schedules with clear milestones and resource allocations.
• Proactively identify roadblocks, troubleshoot challenges, and escalate risks to leadership in a timely manner, along with recommended solutions.
• Intake and evaluate all creative briefs, ensuring they are complete, actionable, and aligned with business priorities before kickoff.

Liaison and Team Management

• Provide onboarding and training for new team members and internal partners on creative workflows and request protocols.
• Facilitate communication between creative, marketing and other cross-functional teams, ensuring alignment and smooth handoffs.
• Support an agile and collaborative creative environment, continuously seeking ways to improve workflows, process, efficiency, and communication

Project Management: Software

• Maintain and optimize project management tools (JIRA, Confluence, Smartsheet), ensuring data accuracy and process adherence.
• Ensure consistent use of file naming, storage, and archiving protocols

Creative Meetings

• Lead weekly status meetings with the creative team and stakeholders to review project progress and
• adjust timelines or resources as needed.
• Partner with the Art Director to prioritize work and prepare materials for weekly creative review sessions with leadership
• Other duties as assigned.

Technical Competencies (Knowledge, Skills & Abilities):

• Knowledge: A seasoned, experienced professional with a full understanding of area of specialization; has comprehensive knowledge of theories and practices within at least one discipline, and may have broad knowledge across other related areas
• Strong knowledge of MS Office (Excel, Word, PowerPoint)
• Communication skills: ability to communicate complex info in a simplified and clear manner; can communicate effectively with others, able to develop and modify communication strategies to deliver difficult or complex information. Actively listens and encourages the open expression of diverse ideas.
• Interpersonal skills: ability to create positive interactions with colleagues; actively communicates with co-workers or with management in a timely & professional manner; maintains collaborative working relationship with others and peers to improve performance.
• Teamwork: Interface well with others, knows who to go to and how to communicate issues/needs. Knows how to balance the interests of multiple stakeholders.
• Problem solving: Works on complex issues, requiring the ability to synthesize and analyze multiple sources of information to independently solve problems requiring strong judgement and decision-making abilities.
• Time management / organizational skills: Manages time and priorities appropriately - approaches work in an organized and systematic manner. Able to manage large projects