About the role
<p><strong><span data-contrast="auto">Role Overview</span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:-432,&quot;335559731&quot;:432,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><span data-contrast="auto">The&nbsp;Encoura&nbsp;Renewals team is focused on partnering with our internal field team and our strategic partners to secure long-term relationships with our customers. As Customer Renewal Manager, you will support our North America business segment,&nbsp;with a focus on improving our customers’ experiences&nbsp;through the renewal of&nbsp;the broad range of innovative products/services which&nbsp;Encoura&nbsp;provides to&nbsp;deliver continuous improvement in their learning ecosystem.</span> <span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p> <p><strong><span data-contrast="auto">A Day in the Life</span></strong><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Acting on behalf of&nbsp;Encoura&nbsp;as the primary sales interface for renewals with our partners and customers</span></li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Working with the internal sales and success teams to develop and deliver win/win proposals which incorporate product/service expansion opportunities</span></li> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;33