Sr. Product Manager, Prof Ed Training- TMTT

Innovation starts from the heart. Heart valve disease and critical care therapies impact millions of lives, spanning all ages and geographies. As communities globally address the opportunities and challenges of cardiovascular care, telling a compelling and authentic story is more crucial than ever. Beyond raising awareness, our Marketing teams build lasting, trusted relationships with medical professionals and industry stakeholders to ensure patients can receive the treatments they need.

This is an exciting opportunity for an exceptional marketing and strategy professional with prior medical device experience to join a growing team that is boldly designing transcatheter mitral and tricuspid therapies from the ground up. Edwards Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is dedicated to solving the complex challenges of mitral and tricuspid disease in order to transform treatment and significantly improve patients’ lives. Join our team and make your mark as we work to change the standard of care for millions of patients suffering from the effects of valvular heart disease.

Position Summary:

Develop Professional Education programs and strategies for the organization.

How you will make an impact:

• Subject Matter Expert for areas of responsibility in both product/program expertise and procedural knowledge

• Engage KOLs to develop strategically aligned messages on EW programs

• Create and manage all product and/or program related training documents and educational tools from program planning to execution

• Develop the strategy for the effective launch, management and execution of existing programs, related trainings and projects intended to maximize product/procedural outcomes\

• Develop tactics (e.g., virtual symposiums, digital app) for local/region size and scope that support the strategy and access new training methodologies as incorporated into product launches as appropriate

• Manage relationships with multiple vendors

• Measure effectiveness of educational tools, resources and programs through post-meeting survey instruments, PSR, clinical field feedback and KOL review and develop plan to address concerns

• Drive process improvement for operational efficiency. Measure effectiveness of training efforts

• Other incidental duties

What you will need (required):

• Bachelor's Degree or Equivalent in relevant field

• Minimum 8 years experience of previously related work experience working in sales, marketing, or healthcare industry

• Experience with creating product and/or program related training documents and educational tools from program planning to execution

What else we look for (preferred):

• Experience working in a large manufacturing company

• Proven successful organizational and project management skills

• Proven expertise in Microsoft Office Suite

• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards

• Extensive understanding of related aspects of marketing concepts and principles

• Extensive knowledge and understanding of policies, procedures, and guidelines relevant to strategic event planning

• Extensive knowledge of regulatory and AdvaMed requirements

• Strict attention to detail

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast paced environment

• Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management

• Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts.

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.