Assistant Director

Reporting Relationships: Assistant Director report to the Program Director

Position Summary: This position is responsible for managing the administrative functions of the residence to ensure compliance with government regulations, effective administrative support to programs and efficient interaction with other facility and agency departments.

Nature and Scope: The incumbent serves as a part of the senior administrative team at this facility, with significant input into policy decisions affecting the facility as a whole. The incumbent is also an important resource to co-workers in administrative areas, including information management, personnel practices and systems design. The incumbent facilitates problem-solving between units of the facility, other departments of the facility and government agencies.

Principal Duties and Responsibilities:

Under the general supervision of the Program Director, Assistant Directors are expected to perform the following principal duties and responsibilities;

• Supervise administrative support to program staff, ensuring efficient program operation and achievement of program goals.
• Oversee vacancy control, including coordination with the facility’s maintenance and operations units and city agencies, to ensure maximal revenue consistent with program goals and eligibility criteria.
• Administer on-site fiscal functions, including invoicing of receivables, control of petty cash and review of financial reports to ensure fiscal accountability, timely receipt of revenue, accuracy of financial records, compliance with funding source guidelines and adherence to policies and procedures.
• Administer attendance, payroll and other onsite human resources’ functions to ensure that personnel receive appropriate compensation and benefits and that recruitment, hiring and termination of personnel is processed in a prompt and effective manner.
• Initiate, plan, implement, assist with and follow-up on special projects to meet ad-hoc demands upon the facility and its Director.
• Ensure maximum productivity and development of staff by managing human resources’ functions for the administrative unit.
• Under the direction of the Program Director, plan, develop and implement administrative support policies and procedures, ensuring uniformity of service with Tier II Regulatory Agencies regulations and synchronization with other facility service units.
• Oversee the timely collection, preparation and analysis of administrative, client and program information to generate reports and memos, evaluate program performance and determine unmet needs.
• Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, etc.)
• Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment.
• Plan and organize program activities to enhance overall service provisions and inter-unit staff collaboration.
• Responsible for upholding confidentiality, safety and privacy practices within the program and ensuring all staff members follow by policies and procedures to prevent disclosure of client information.
• Other duties as assigned by supervisors.

Minimal Qualifications

Degree Requirements: Bachelor’s degree in an appropriate social service field or administration.

At least five (4) years’ experience working for a social services organization.

At least two (2) years of supervisory experi