Senior Director, AI Transformation

Overview

About Suffolk:

Suffolk is a national enterprise that builds, innovates, and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies), and innovation research/development.

 

Suffolk – America’s Contractor – is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

 

The Role: 

Suffolk, a vertically integrated general contractor and investment business in the US, is seeking an experienced transformation director to lead its Artificial Intelligence enablement for the organization. The ideal candidate should have strong business acumen, high levels of creativity and problem solving, and a track record of influencing leaders and driving enterprise change. They also need to be highly collaborative, as this role will involve close work with existing resources within the broader organization to drive progress, as well as being flexible to a dynamic and high paced work environment. Experience working in, or knowledge of, the A/E or construction environment is highly desirable, but not required.

Responsibilities

Responsibilities:

• Developing AI roadmap in line with Strategic Goals
• Leading the identification and evaluation of AI use cases that add significant value to the business.
• Developing and refining the AI strategy, ensuring that all areas requiring further definition are clearly articulated.
• Overseeing the delivery of AI initiatives, assessing their value realization, and escalating any issues to the Technology Strategy Council.
• Promoting transparency and fostering effective internal communication regarding AI initiatives across the organization.

 

Driving AI Delivery and Value Capture

• Oversee and maintain a centralized pipeline for AI initiatives, ensuring seamless progression from ideation through to completion.
• Lead the evaluation of the most effective delivery models, whether it be building in-house, buying solutions, or partnering with external providers, and determine whether standalone or platform-based approaches are optimal.
• Coordinate with decentralized delivery teams to ensure end-to-end delivery of AI initiatives, fostering collaboration and alignment across the organization.
• If required, lead the process of productizing scalable AI applications to ensure they are ready for widespread deployment and use.
• Drive change management efforts to embed AI capabilities into existing workflows, focusing on functional integration and collaborating with Operations Excellence for smooth operational transitions.

 

Building AI Fluency at Scale

• Develop and implement standardized processes for AI project delivery to ensure consistency, efficiency, and scalability across all AI initiatives.
• Define and implement comprehensive training programs aimed at enhancing AI literacy and capabilities within Suffolk, empowering employees with the knowledge and skills needed to leverage AI effectively.
• Work closely with the AI Expert Group to facilitate technical knowledge exchange and ensure alignment on tools, methodologies, and best practices, fostering a cohesive and informed approach to AI across the organization.

 

Team Leadership

• Design and build a team to deliver against the objectives, identifying the critical skills and capabilities required. Define how the team will interface with the rest of the organization to ensure seamless collaboration and integration.
• Recruit, integrate, and mentor team members, ensuring they are well-equipped to contribute effectively to the team's goals.
• Develop team members by providing ongoing mentorship and professional development opportunities, fostering a culture of continuous learning and growth.