Director, Operational & Technology Risk Management - Remote

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are a leading global software-as-a-service (SaaS) company, headquartered in the UK, with operations in 31 countries and our largest market and revenue base in the United States. As part of a larger global enterprise, we provide mission-critical technology solutions to clients worldwide, helping them plan, operate, and innovate with confidence.

We are looking for a hands-on, consultative Director of Operational & Technology Risk Management to join our Experian Software Solutions risk leadership team. This first line of defense role will partner with operational and technology management to ensure policies, standards, and controls are embedded, while promoting a culture of proactive, world-class risk management.

You will report to the Global Head of Risk Management- Experian Software Solutions. This is a remote position.

You will bring expertise in cloud computing, resilience, DevSecOps, and Agile technology practices, combined with the ability to translate risk principles into business-aligned outcomes.

You'll have opportunity to:

• Be the primary risk advisor to operational and technology leaders, ensuring risks are identified, assessed, and managed following global frameworks.
• Embed resilient and secure-by-design practices across platforms, including observability, recovery, and DevSecOps principles.
• Partner with engineering, platform services, and operations teams to translate policy requirements into practical, applicable controls.
• Guide risk and control assessments, issue management, and reporting for operational processes, platforms, and services.
• Collaborate with global risk teams to maintain understanding and transparency across the enterprise.
• Monitor regulatory trends, cyber threats, and industry practices, advising leadership on possible effects and strategic responses.
• Promote a risk culture by coaching leaders and teams to embrace accountability for risk.
• Present clear insights and reporting to senior leadership, governance forums, and risk committees.

Qualifications

• 5+ years' experience in operational or technology risk management within a large global SaaS, cloud platform, or technology company.
• Experience with cloud computing (AWS preferred), platform engineering, and modern technology operating models.
• Experience promoting Agile, DevSecOps, and Resilience-by-design practices.
• Experience working in or alongside mature, regulated operating environments, with knowledge of best practice frameworks (e.g., NIST, ISO, and SOC2).
• Background in operational risk, technology controls, and incident management.
• Excellent partner management and ability to engage senior leaders and hands-on practitioners alike.
• Experience simplifying complex risk topics for diverse audiences.

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
• #LI-Remote

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition. World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

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