Lightstep - Sr Software Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Lightstep enables teams to detect and resolve regressions quickly, regardless of system scale or complexity. We integrate seamlessly into daily workflows, whether you are proactively optimizing performance or investigating a root cause so you can quickly get back to building features. We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company.

We created Lightstep because we understand the massive architectural transformation underway in the software industry, and we saw an opportunity to accelerate it, all while improving the quality of the developer and end-user experience. While we learned a great deal from our experiences building Dapper (Google’s distributed tracing solution) and Monarch (Google’s high-availability metrics solution), Lightstep is in many ways a reaction to and a generational improvement beyond those approaches. Our story as individuals and as a company revolves around continuous learning, careful listening, and the belief that these fundamentally new software architectures require fundamentally new solutions.

As a Senior Software Engineer on the Data Ingest team, you’ll play a pivotal role in shaping new product offerings and scaling a sophisticated system, while working closely with our other engineers. We're looking for someone excited to join a growing team that writes efficient, maintainable code for a standout product used every day by engineers at Spotify, Okta, and GitHub, and more.

We care deeply about building long term careers and offer opportunities for Software Engineers to grow towards project leadership, engineering management, or other roles in our developing business. In addition, we highly encourage (and have frequently supported) our engineers who give talks at conferences, organize local events, and mentor developing engineers.

Qualifications

You’d be a great addition if…

• You have 4 + years of experience with GoLang (Go) or a similar language
• You enjoy digging deep into fundamentally challenging CS and engineering problems.
• You’re motivated by high-impact projects, whether they’re open-ended questions or immediate practical needs, that drive a business's bottom line.
• You value EQ as much as, if not more than, IQ in your teammates.
• You'd enjoy working on a cross-functional team alongside designers, DevOps, UI engineers, and product managers.
• You’ve worked on large-scale distributed systems, security, performance, and/or microservice-based architectures.
• You're excited to work on a tool that other developers rely on for their 5 9's and firefighting!

Bonus points if…

• You've developed in, or look forward to, learning Go.
• You've held a tech lead position in the past and enjoy coordinating with others to ensure complex engineering projects are done well.