Business Operations Consultant

The APS Promise is our commitment to our customers, community and each other. It explains why we’re here (our purpose), what we’re here to do (vision and mission) and the principles and behaviors that will empower us to achieve our strategic goals. It represents the opportunity to build on our cultural strengths and develop new behaviors that will enable our future success.

Summary

The Business Operations Consultant will lead initiatives, process improvement efforts and data analysis within Transportation. Participates in the development, analysis, planning, administration, communication, and implementation of a broad range of business unit projects including fleet electrification, long range vehicle forecasting, and other special projects/initiatives as assigned.

What your day would be like:

• Serve as a business unit expert for process analysis, data analytics and industry advancements.
• Leverage data from the business systems and industry research to make decisions and develop strategies.
• Develop and presents presentations to management. 
• Lead cross-departmental projects involving process and/or system improvements.
• Work with other department functions to define opportunities, identify and implement solutions, and measure improvements to ensure desired results were achieved.
• Develop and maintains reports using standardized reporting protocol for business unit, company reports, and statistical summaries ensuring data integrity and consistency.
• Assist with the development of less tenured personnel. 

PREFERRED SKILLS: 

• Strong analytical and decision-making skills
• Strong project management and process improvement skills
• Strong communication, interpersonal and presentation skills
• Ability to lead cross-functional project teams
• Strong financial background desirable  
• SQL experience desirable 

 

Minimum Requirements

• BS/BA equivalency or an equivalent combination of four (4) years relevant work experience and relevant college coursework in business, information technology or a related area.
• An additional eight (8) years of progressively responsible experience where a strong understanding of business unit operations, business unit systems, database design, structure, functions and work processes and experience with database tools has been obtained.
• Previous experience with the systems specific to the business area may also be required.
• Demonstrated knowledge of business processes and operational knowledge including functions, procedures, processes, and computer systems.
• Ability to identify process improvement opportunities, gaps, data analysis and recommended solutions which tie functional needs to technology solutions.
• Demonstrated project/team experience and ability to prioritize work.
• Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal and organizational skills.
• Experience in managing projects and identifying and resolving issues.
• Expertise in PC applications including advanced skill level in Microsoft Excel, Access, Word.
• Requires proficient knowledge of emerging practices and technologies used within the business area.
• Knowledge of applicable federal and state laws, regulations, and standards impacting business areas.
• Demonstrated communication skills, both verbal and written.
   

Major Accountabilities

1) Participates or leads projects to formulate and define business needs, system scope modifications, and objectives through research and fact finding combined with a good understanding of business functions, systems, and industry requirements.

2) Researches, analyzes, and resolves routine to complex business/operational problems within the business units. Interfaces with IT, Systems Analysts, or vendors to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensur