Delivery Enablement Specialist

Associate Delivery Enablement Specialist, CT&M

The primary responsibilities of the CT&M Delivery Enablement Specialist are to train and develop Career Transition and Career Mobility team members (colleagues and freelancers/associates) by identifying the current and future tools and resources to deliver the highest quality of service to candidates and customers; partner with Delivery Enablement Leader and Product Management/Marketing to ensure LHH's delivery practices and skills remain relevant and aligned with LHH methodologies; serve as training support for onboarding Career Consultants. This role drives innovation into the CT&M vertical, advancing our delivery services in line with the latest trends, technology and developments to maintain our number one standing in the market.

Reporting Relationships:

• Reports directly to Global CT&M Head of Delivery Enablement

Direct Reports:

• None

Location:

• Virtual

Travel:

• None

Languages:

• English required

In this role you can expect to

Key Accountabilities

• Identify learning needs based on emerging trends in candidate behavior and develop impactful learning solutions (live, recorded, eLearning modules) to build new/enhanceds skills and knowledge with CT&M delivery team members using AI tools and resources
• Find opportunities to build and enhance learning content and capabilies using digital platforms in partnership with LHH Product and Innovation team and Marketing teams
• Manage Professional Development upskilling and global oversight of our Digital Credentials program
• Collaborate globally with CT&M Ops Directors to identify emerging training needs
• Be a member of our LHH Agile User Acceptance Testing (UAT) team to document new technology being released every five weeks with a goal of driving adoption and usage

All About You

• Bachelor’s degree in Education, Training, Human Resources, or related field with a focus on Digital Learning
• Experience designing and delivering digital and virtual training experiences 
• Strong analytical skills with the ability to interpret data and trends
• Proficiency in using eLearning authoring tools, LMS, and online collaboration and efficiency tools including MicroStrategy, PowerBI/Automate, etc.
• Technically curious for continuous digital learning
• Adept at driving results by managing through influence
• Passion to Learn Every Day, Reach High, and Make it Fun

What we offer

• We prioritize learning to stay agile in an increasingly competitive business environment
• We foster an open-minded environment where people spark new ideas and explore alternatives
• Hourly: $37.50 per hour

Placement within this range is determined based on geographic location, experience, and other compensatory factors.

About LHH

The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.