Regional Field Service Technician - Lafayette, IN

Intralox has a position available for SERVICE+ Technician centered in the Lafayette/ Fort Wayne / Indianapolis, IN area.  This position requires a strong mechanical background to provide technical service and support for low-tension polymer belting technology in conveyor applications.  Effective planning and communication skills are also needed to manage a territory of approximately 5- to 6-hour (400-mile) radius.  The SERVICE+ Technician must be available for some further travel throughout North America as needed, including Canada, but this is anticipated to be minimal.  

The ideal candidate is a mechanic that has strong technical and problem-solving skills coupled with an outgoing personality.  They enjoy building relationships with maintenance managers at customer plants and collaborating on strategy with commercial account managers.  This person has excellent verbal and written communication skills and quickly generates detailed customer-facing reports.  

As a technical resource, your role is to support proactive connections with customers to strengthen our partnerships by highlighting the value our transformative technology brings as well as providing reactive support when needed.  The SERVICE+ Technician will also work closely with account managers to ensure alignment and foster a team atmosphere.  You will develop deep professional relationships with dedicated production plants by consistently providing world-class service and results.  You will proactively schedule service visits to maximize overall effectiveness.  You will identify opportunities, train customers onsite, and respond timely to customer issues.   

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.   

  

Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years. 

  

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.