Senior Solutions Engineer

About Ketch

Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance—while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives.

Job Description:

A Senior Solutions Engineer is the frontline subject matter expert with prospective customers and partners. You gain a deep understanding of customer requirements and design the appropriate solution to meet their needs. You will help frame and quantify the value of the Ketch solution, differentiate our platform, tell our value story through standard and custom technical demonstrations, manage enterprise Proofs of Value, and work with the Sales team to ultimately close business. You will be a critical link between sales, product management, engineering, and professional services teams (including partners) while successfully operating with a high degree of autonomy.

 

You must thrive in a fast-paced, often ambiguous, environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and going deep with experienced technical audiences. You bring a passion for continuous learning (both technical and regulatory) and the ability to work independently.

Key Areas of Responsibility

Solution Sales

Focus: Supporting the deal lifecycle, value engineering, and stakeholder management.

• Drive the solution sales cycle: Collaborate closely with Account Executives owning the solution components of the deal, moving opportunities from discovery to closed/won. Own the technical solution responses to RFPs, RFIs, and Security Questionnaires.

• Articulate value & vision: Confidently present the Ketch platform and vision to diverse audiences, from C-level executives to security engineers and legal counsel, tailoring the narrative to frame and quantify value for each stakeholder.

• Deliver compelling demonstrations: Lead high-impact product demonstrations, whiteboarding sessions, and Q&A forums that clearly visualize how Ketch solves complex data permissioning challenges. 

Solution Design

Focus: Solution architecture, hands-on demo build, prototyping, and validation.

• Architect customer solutions: Translate customer business challenges into robust technical designs. Produce detailed solution architecture diagrams that highlight data flows, front-end integrations, backend system integrations, and solution sequencing.  Produce assets that describe how users will interact with and benefit from the solution.

• Rapid demo builds and prototyping (Front-end): Independently build front-end visionary demos using tools like Webflow, JavaScript, and HTML to visualize the user experience in the customer context.

• Integration (Back-end): Prototype back-end integrations with customer internal systems using REST APIs and your understanding of JSON to demonstrate interoperability.

• Validate technical fit: When appropriate, design and lead technical workshops and Proof of Value (POV) engagements to validate the solution against specific customer use cases and success criteria.

• Scope implementation: Assess the prospect’s delivery capabilities and determine the necessity for Ketch Professional Services or partner involvement, ensuring a seamless transition from sales to deployment.

• Customer Success: Own the handover of the solution to the Customer Experience (and when appropriate, the partner) team.

Domain Expertise & Thought Leadership

Focus: Industry knowledge, technology expertise, market strategy, and product feedback.

• Serve as a Privacy SME: Maintain deep immersion in the evolving data privacy landscape, including global laws (GDPR, CCPA, etc.), regulatory requirements, and enforcement actions.

• Mastery of the data ecosystem: Leverage strong familiarity with large-scale database technology (e.g. Snowflake, Databricks, BigQuery) and cloud technologies