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Customer Service Specialist with Czech, Slovak and English

Foundever
PolandRemotefull_timeVerifiedPosted 26 Nov 2024

About the role

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�� Join our team at Foundever! ��  

 

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

 

�� Customer Service Specialist with Czech and Slovak ��  

Fully remote work mode from Poland.

 

Your daily tasks:

✅ Providing the highest level of customer service (contact with clients via phone and e-mails);   

✅ Meeting targets set by the client and management;  

✅ Following company policies and procedures, ensuring quality;   

✅ Performing daily tasks in an efficient and timely manner;   

 

What do we expect from you?

�� Language: Proficiency in both Czech and Slovak (native level) and advanced knowledge of English (B2 level);  

�� Experience: Customer Service experience is a must, great if you have experience in technology focused roles;   

�� Technology: Knowledge of MS Office and developed computer skills;   

�� Personality: Motivated, enthusiastic.

 

Advantages will be:

�� Ability to prioritize and plan;  

�� Independence AND ability to work with minimal supervision;  

�� Tech savvy background, ability to solve problems, troubleshooting skills;  

�� Attention to detail;   

 

Working conditions:

�� Type of contract you choose yourself (freelance contract for students and employment contract for other employees);  

�� Working from the comfort of your own home after trainings.

�� Day shifts from Monday to Friday only, no weekend shifts.

 

We offer:

�� Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  

�� Private Medicover healthcare;  

�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 

�� Professional development through training and cross-location cooperation at the international level. 

 

 

�� Don't hesitate and apply now! ��  

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Company

Foundever

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