Client Value Executive - Rental

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

As a Client Value Executive, you will be a pivotal member of our team, responsible for ensuring a seamless implementation, onboarding experience and continued support after go-live for new business. You will serve as a trusted advisor to our clients, guiding them through the adoption of new solutions and ensuring they realize ongoing value from our offerings.

In this dual-focused role, you will also be a key contributor to the sales team, driving revenue retention and growth within your existing book of business. Your ability to build strong, consultative relationships and collaborate across internal departments will be essential to delivering exceptional client outcomes.

What You'll Bring:

• Minimum of 2-4 years of experience supporting conceptual services in a technical, complex, and fast-paced selling environment leveraging consultative sales acumen.
• Onboarding and implementing new and existing clients to API's - technical in nature
• Understanding of rental screening environment, as well as data and analytics relevant to the industry
• Strong work ethic and a demonstrated track record of retaining and growing a client base.
• Experience managing the entire sales cycle, from identifying a need, to developing the solution with a measurable value prop, to closing the deal and seeing it through to implementation.
• Excellent interpersonal, customer relationship management, and organizational skills desired.
• Experience with negotiating complex agreements and communicating technical concepts.
• Strong face-to-face and virtual presentation and meeting facilitation skills.
• Potential for travel up to 30% of the time

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your development in:

• Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
• Ability to develop knowledge of Fair Credit Reporting Act, The Driver's Privacy Protection Act, and The Gramm–Leach–Bliley Act
• Ability to unite internal teams for effective and logical problem solving.
• Proficient in Salesforce, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).

Impact You'll Make:

• Proactively manage a large base of existing clients, supporting day-to-day customer relationships
• Responsible for defending existing revenue within assigned account base, focusing specifically on driving client value by developing a deep understanding of each client’s business needs and issues.
• Expand relationships within existing account base to help uncover incremental new revenue opportunities by partnering with Sales and Client Executives on any new business opportunities.
• Coordinate and deliver Executive Business Reviews with clients where applicable.
• Coordinate all internal resources necessary to ensure any client issues including service, billing, technical, delivery, etc. are resolved efficiently and effectively.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Tenant & Employment vertical.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in Salesforce.com for assigned client base.
• Create and maintain Account Business Plans within a matrixed internal team for assigned clients.
• Provide clients with an ongoing education of TransUnion’s solutions via thought leadership, events, etc.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Ch