Senior Systems and Business Analyst

<p><strong>About The Role</strong></p><p>As our Senior Systems and Business Analyst, you will play a crucial role in bridging the gap between Doctify’s business needs and technological solutions and our core commercial functions (Sales, Commercial and CS). Overall, business analysts play a key role in ensuring that our systems, architecture and data align with business objectives and contribute to organisational success.</p><p><strong>Our Mission</strong></p><p>Would you agree that our health is the most precious thing we have? And that each patient should be empowered to make confident decisions on their healthcare? Well, we aim to be the first healthcare review platform trusted by patients and healthcare professionals globally. Our mission is to help over 100 million patients by 2025. If this sounds like a mission you would like to be a part of, then apply now!</p><p><strong>We’re Doctify</strong></p><p>We’re a leading global healthcare review platform, empowering patients to make confident and informed decisions on their healthcare, having helped more than 50 million patients to date. In early 2023 Doctify secured an additional $10m in a growth round led by Beringea, the transatlantic venture capital firm. The round will help Doctify accomplish our <em><strong>mission to help over 100 million patients by 2025. </strong></em></p><p>The funding, which brings total investment in Doctify to more than $29m, will be used to accelerate growth in key international markets, invest in groundbreaking product enhancements, and expand our global team.</p><p> We’re a team of over 100+ passionate people across 5 countries on a mission to <em><strong>leave no patient left unheard!</strong></em></p><p><a href="https://www.doctify.com/uk/about/doctify" rel="nofollow noreferrer noopener" target="_blank">https://www.doctify.com/uk/about/doctify</a></p><p><strong>You’ll Be Responsible For </strong></p><ul> <li>System Analysis: Evaluating existing systems and assessing the impact of proposed changes.</li> <li>Requirement Gathering: Collaborating with stakeholders to understand and document business requirements.</li> <li>Continuous Improvement: Identifying opportunities for process improvement and recommending solutions to enhance efficiency and effectiveness.</li> <li>Strategic Planning: Contributing to strategic planning by providing insights into how technology can support and drive business goals.</li> <li>Data Analytics</li> <li>Process Mapping: Creating visual representations of business processes to better design and communicate workflows.</li> <li>Change implementation: execute and operationalize the proposed changes within the systems architecture at Doctify.  </li> <li>Testing Support: Assisting in the development of test plans and participating in testing to ensure that the implemented solutions meet business requirements.</li> </ul><p><strong>About You</strong></p><p>To excel in this role you will have the following -</p><ul> <li>You are highly skilled in Salesforce</li> <li>You have experience of and are proficient in other CRM &amp; billing systems in general (such as, but not necessarily HubSpot, Chargebee, Gainsight)</li> <li>You are analytical and practical - you have the ability to spot and fix problems to increase efficiency</li> <li>You like to think about systems and organisation design, from a data and first-principles perspective</li> <li>You have experience of working with sales and wider commercial orgs and supporting them in the systems, data and business needs</li> <li>You are ambitious and excited to join a team that wants to build for our next phase of growth!</li> </ul><p><strong>What we offer</strong> 💯</p><p>At Doctify we are committed to providing a truly memorable and transformative experience on your career journey. Some of our benefits, perks and ways of working include: (some benefits many very based on country or location)</p><p><strong>Setting you up for success</strong>⭐</p><p>Competitive compensation package</p><p>3mo Doctify &amp; team-specific onboarding</p><p>Continuous learning sessions, training programmes and self-development (‘Doctify’s Healthcare Heroes’, ‘Learn from Leaders’, soft-skills, career expertise, etc.)</p><p>Transparent internal mobility opportunities and career paths for professional hyper-growth</p><p>Pension scheme with employer contributions (Statutory - under review)</p><p><strong>Holiday and Flexibility</strong> 🌴</p><p>28 days annual leave: 25 days leave + 3 days off between Christmas and New Year (plus bank holidays) + 1 day annual leave for each year of service after 1 year (up to 30 days)</p><p>Remote-working</p><p>Enhanced Parental leave</p><p><strong>Uniquely Doctify </strong>🌿</p><p>Doctify Daily to come together as a team 15 minutes a day to share, connect and learn</p><p>Weekly Wellness Wednesday inspiration &amp; quarterly wellness coaching (Nutrition workshops &amp; cooking demos; guided meditation sessions; even tai chi and dynamic stretching!)</