Administrative Support

<p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>SUMMARY/OBJECTIVE<br></strong></span>The Sales Support Admin role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Sales Support Admin role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success.</p> <p><strong>Essential Functions</strong></p> <ul> <li>Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services</li> <li>Manage order entry in Stone Profits System</li> <li>Communicate with Sourcing team and SOPT to secure needed product</li> <li>Communicate with production or scheduling managers concerning special requirements on orders</li> <li>Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members</li> <li>Communicate any credit issues discovered upon order entry to appropriate sales personnel</li> <li>Answer incoming calls or emails; timely &amp; professionally</li> <li>Perform other duties as requested</li> </ul> <p><strong>Competencies/Skills/Abilities</strong></p> <ul> <li>High School Diploma or GED required</li> <li>Strong organizational skills and effective team player</li> <li>Ability to be detail-oriented and multi-task, work within specified timeframes</li> <li>Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus</li> <li>Previous Customer Service work experience is required; previous work experience in our industry is preferred</li> <li>Proficient with Microsoft Office; Outlook, Excel and Word</li> </ul><div class="content-conclusion"><div class="WordSection1"> <p><strong><u>BENEFITS<br></u></strong>Medical<br>Dental<br>Vision<br>Employer Paid Basic Employee Life and AD&amp;D Insurance<br>Employer Paid Long Term Disability<br>Flexible Spending Accounts<br>Voluntary&nbsp;Short-Term Disability<br>Voluntary Life and AD&amp;D Insurance<br>Voluntary Accident&nbsp;Insurance<br>Voluntary Critical Illness&nbsp;Insurance</p> </div> <p><strong><u><br>EEO</u></strong><br>At Construction Resources, our people are the driving force behind