Eligibility Worker (Human Services Specialist 3) – ten (10) Spanish/English bilingual required vacancies!
State of OregonAbout the role
Initial Posting Date:
09/02/2025Application Deadline:
09/09/2025Agency:
Department of Human ServicesSalary Range:
$4,023.00 - $5,575.00 monthlyPosition Type:
EmployeePosition Title:
Eligibility Worker (Human Services Specialist 3) – ten (10) Spanish/English bilingual required vacancies!Job Description:
The Oregon Department of Human Services (ODHS) is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Spanish/English bilingual required vacancies: To qualify for these positions, you must be bilingual in Spanish and English languages. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements for this position. Upon passing the test(s), you will receive 5% bilingual differential pay.
Opportunity awaits! We are seeking talented individuals who have experience interviewing applicants to determine eligibility for programs and services through a trauma informed lens. If you are looking for a meaningful career that serves Oregon’s most vulnerable community members, apply today to join our team!
Summary of Duties
Oregon Eligibility Partnership (OEP) is a program within ODHS that determines eligibility for people living in Oregon who apply for medical, food, cash and childcare benefits through the ONE eligibility system. OEP plays critical part of the eligibility process that moves beyond integration and equality, to focus on equity of services and providing timely, accurate, and necessary eligibility determinations through a person-centered approach.
As an Eligibility Worker, you will:
Interview applicants to gather and assess information for benefits we administer, such as Domestic Violence services, Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.
Perform eligibility determinations, redeterminations, and periodic reviews.
Conduct interviews over the phone with applicants applying for benefits.
Communicate eligibility decisions to applicants.
Provide person-centered services with a trauma-informed approach to identify needs.
Be responsible for accurate and timely eligibility determinations.
Create a work environment where everyone feels welcomed, appreciated and valued.
Participate in professional development opportunities and ongoing education of cultural awareness.
Minimum Qualifications
Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
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