Clinical Risk Manager

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA

Description

The Clinical Risk Manager supports Emory Healthcare's system-wide risk management and patient safety programs by identifying, investigating, and mitigating clinical and operational risks across all care settings.

 

This role leads the disclosure and apology process for serious adverse events, collaborates with clinical and operational leaders to reduce harm, and ensures compliance with regulatory and accreditation requirements.

 

The position develops and maintains risk reduction strategies, policies, and education; analyzes safety and claims trends; and provides expert consultation on potential liability and patient safety concerns.

 

The role also participates in committees, supports regulatory reporting and product/device safety, and provides 24/7 on-call support for urgent safety issues.

 

Risk Identification & Mitigation:

Lead and manage the system-wide clinical risk management program, assessing institutional risks, adverse events, and near misses

Investigate and analyze actual and potential risks; recommend and implement mitigation and loss prevention strategies

Manage and evaluate safety and claims trend data to minimize economic and patient impact

Event Response & Disclosure:

Coordinate and coach teams through the disclosure and apology process following serious adverse events

Ensure timely internal investigations, notifications to claims, and follow-up actions aligned with just culture principles

Serve as a primary advisor to providers and leaders on incident response, potential claims, and legal exposure

Policy, Compliance & Regulatory Oversight:

Develop, review, and revise risk management and patient safety policies to ensure compliance with federal, state, and accreditation standards

Monitor regulatory updates and communicate requirements to leadership and medical staff

Reporting to state and federal agencies, as needed

Education, Consultation & Culture Building:

Design and deliver system-wide education on risk management, disclosure, and patient safety topics

Promote a culture of transparency, accountability, and continuous learning consistent with Emory's Care Transformation Model and just culture framework

Serve as a consultant to departments, providers, and claims/legal teams on risk reduction and patient safety strategies

Collaboration, Leadership & Operational Support:

Partner with Quality, Patient Safety, Legal, Compliance, Public Safety, Clinical and Operational leaders to align risk management goals with system priorities

Actively participate in system committees and initiatives to strengthen patient safety and risk prevention

Provide 24/7 on-call coverage and support for urgent clinical and non-clinical safety issues across all EHC entities

Additional Duties as Assigned

Travel: Travel between Operating Units or Emory affiliated locations

Work Type: Hybrid employee - splits time between working remotely and working in the office

 

Minimum Required Qualifications:

• Education - BSN, MBA/MPHA, Master's in Social Work or a JD
• Experience - Minimum of 3 years of healthcare experience Licensure - If Registered Nurse with BSN, must be a graduate of an accredited nursing program and must have a valid, active unencumbered Nursing license approved by the Georgia Licensing Board

Knowledge, skills, and abilities (required):

Clinical Risk Management Expertise - Knowledge of patient safety principles, event investigation, disclosure and apology practices, and just culture frameworks

Regulatory & Medical-Legal Knowledge - Understanding of state/federal regulations, accreditation standards (e.g., Joint Commission), safe medical device reporting, and medical-legal risk concepts

Analytical & Critical Thinking Skills - Abilit