Sr. Project Manager, Research Solutions (1559)

This is an exciting opportunity to join our project management team, consistently recognized for its high client satisfaction scores. In this role, you’ll be vital in propelling our growth strategy by ensuring exceptional client experiences that foster long-term partnerships and drive repeat business. You’ll be instrumental in helping us maintain our competitive edge and solidify our position as the go-to provider for Market Research technology-enabled solutions.

Overview: 

The Senior Project Manager, Research Solutions plays a critical role in ensuring the success of online market research projects by overseeing the entire project lifecycle—from launch to data delivery. This role is integral to exceeding client expectations through timely execution, methodological rigor, and exceptional client service. By managing multiple complex projects in a fast-paced environment, the Senior Project Manager ensures accuracy, efficiency, and high-quality outcomes that strengthen client relationships and drive repeat business.

Prodege:

A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Great Hill Partners in Q4 2021 and strategic acquisitions of Pollfish, BitBurst & AdGate Media in 2022, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.

As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!

Primary Objectives:

• End-to-End Project Ownership: Manage the full lifecycle of complex market research projects—from scoping, design, and fieldwork through delivery, debriefs, and invoicing—ensuring accuracy, timeliness, and quality.
• Client Service & Relationship Management: Provide exceptional client service by acting as a trusted partner, maintaining strong relationships, meeting objectives, and offering strategic recommendations that drive repeat business.
• Methodological Expertise & Best Practices: Apply advanced knowledge of quantitative and qualitative methodologies, ensuring projects are designed and executed with methodological rigor and industry best practices.
• Cross-Functional Collaboration & Vendor Management: Partner with internal teams and third-party vendors to align on deliverables, delegate tasks, and guarantee excellence in execution and delivery.
• Issue Resolution & Risk Management: Anticipate, troubleshoot, and resolve project challenges (e.g., scope creep, quality risks, timeline delays), escalating and communicating effectively to protect client satisfaction and project success.
• Mentorship & Team Development: Support the growth of junior and global staff by mentoring, coaching, and modeling best-in-class project management behaviors, fostering a collaborative and learning-focused culture.
• Reporting & Communication Excellence: Deliver clear and actionable reporting on project metrics, fieldwork performance, and client needs to both internal stakeholders and external partners.

Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to en