Senior Quality Assurance Specialist

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. 

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.

We are looking for a dynamic Senior Quality Assurance Specialist to join our team! The Senior Quality Assurance Specialist plays a pivotal role in supporting VA Quality Compliance by ensuring the highest standards of quality assurance in all processes and products. This individual will lead efforts to develop, implement, and maintain quality assurance methodologies and systems to effectively test and improve operational testing and evaluation processes. The ideal candidate will possess extensive experience in quality assurance, a keen understanding of testing methodologies, and the ability to play a role on a team focused on achieving exceptional quality standards.  

Responsibilities: 

• Quality Assurance: 

Develop, implement, and maintain a comprehensive quality assurance (QA) program that aligns with VA’s objectives and requirements. 

Identify trends, issues, and recommend corrective actions or improvements to enhance system performance and reliability. 

• Standards and Compliance: 

Ensure all testing and evaluation activities comply with relevant federal regulations, standards (such as ISO, CMMI), and VA-specific requirements. 

Stay abreast of changes in quality assurance standards and regulatory requirements, adapting QA strategies as necessary to maintain compliance. 

• Process Improvement: 

Continuously assess and identify opportunities for improving QA processes, tools, and methodologies to increase efficiency, effectiveness, and quality outcomes. 

Implement best practices in quality assurance and process improvement, facilitating a culture of continuous improvement within the organization. 

• Program Manager Support: 

Provide administrative and programmatic support for the Quality Assurance Team Program Manager. 

• Stakeholder Communication and Reporting: 

Serve as a primary point of contact for all matters related to quality assurance related to the VA client, effectively communicating with stakeholders, including project teams, management, and external partners. 

Prepare and present detailed reports on QA activities, findings, and recommendations to senior management and other stakeholders, ensuring transparency and accountability. 

• Risk Management: 

Identify potential quality risks in projects and processes, developing and implementing risk mitigation strategies to prevent issues and ensure the integrity of VA outcomes. 

• Documentation and Knowledge Management: 

Develop and maintain comprehensive documentation for quality assurance policies, procedures, and activities, ensuring records are accurate and up-to-date. 

Promote knowledge sharing and best practices within the team and across the organization, contributing to the overall quality culture. 

Work collaboratively with team members across different projects to ensure cohesive efforts and outcomes.  

Promote knowledge sharing and best practices within the team and across the organization, contributing to the overall quality culture. 

• Meeting Support: 

Participate in both scheduled and impromptu meetings relevant to the project or program. 

Document and distribute minutes from client meetings that capture key decisions, actions, and discussions. 

Design and prepare presentation decks for meetings and briefings.  

• Internal Quality Review of all Deliverables: 

Conduct thorough reviews of products and deliverables intended for the VA client team to ensure they meet quality standards before client submission.  

Ensure that project deliverables are comple