About the role
<p><span style="font-weight: 400;">At Philz, we’re doing something bigger than coffee - we’re building culture and community.&nbsp; We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time.&nbsp; If this sounds like a place you’d embrace – keep reading!</span></p> <p>&nbsp;</p> <h3><span style="font-weight: 300;">WHAT YOU’LL DO</span></h3> <p><span style="font-weight: 400;">Our General Managers (GMs) provide frontline leadership to all Team Members and are responsible for the financial health of the store.&nbsp; Our GMs establish and cultivate a culture in their store that is aligned with our core values and our mission of Bettering People's Day. GMs at Philz provide leadership to Team Members by demonstrating a strong work ethic, a passion for delivering quality results and by recognizing and developing future Philz leaders. GMs support our strategic initiatives by focusing on culture, community, and operations at their location.&nbsp; With everything you do, you’ll embody our Philz Core Values: &nbsp;<strong><em>Obsess Over Customers &amp; Team, In Pursuit of Better, and Be Kind &amp; Keep it Real.</em></strong></span></p> <p>&nbsp;</p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Rolling up your sleeves and interacting daily with customers and employees alike to inspire and be a part of the experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creating an employment experience that is in line with Philz and our Core Values by training and developing a top group of team members and providing an opportunity for professional development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maximizing the financial performance of the store by creating a great work environment that allows your team to deliver exceptional customer service and authentic interactions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Setting goals and expectations for team members, aligning performance and incentives, managing performance issues and holding team accountable for results.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partnering with your district recruiter to attract, develop and retain diverse, high-performing talent that can lead your store today and strengthen the bench for the future growth of Philz.</span></li> </ul> <p>&nbsp;</p> <h3><span style="font-weight: 300;">WHAT YOU’LL NEED</span><