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Westborough - General Manager

Philz Coffee
2248 Westborough Blvd, USAfull_timePosted 17 Jun 2026

About the role

<p><span style="font-weight: 400;">At Philz, we’re doing something bigger than coffee - we’re building culture and community.  We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time.  If this sounds like a place you’d embrace – keep reading!</span></p> <p> </p> <h3><span style="font-weight: 300;">WHAT YOU’LL DO</span></h3> <p><span style="font-weight: 400;">Our General Managers (GMs) provide frontline leadership to all Team Members and are responsible for the financial health of the store.  Our GMs establish and cultivate a culture in their store that is aligned with our core values and our mission of Bettering People's Day. GMs at Philz provide leadership to Team Members by demonstrating a strong work ethic, a passion for delivering quality results and by recognizing and developing future Philz leaders. GMs support our strategic initiatives by focusing on culture, community, and operations at their location.  With everything you do, you’ll embody our Philz Core Values:  <strong><em>Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.</em></strong></span></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Rolling up your sleeves and interacting daily with customers and employees alike to inspire and be a part of the experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creating an employment experience that is in line with Philz and our Core Values by training and developing a top group of team members and providing an opportunity for professional development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maximizing the financial performance of the store by creating a great work environment that allows your team to deliver exceptional customer service and authentic interactions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Setting goals and expectations for team members, aligning performance and incentives, managing performance issues and holding team accountable for results.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partnering with your district recruiter to attract, develop and retain diverse, high-performing talent that can lead your store today and strengthen the bench for the future growth of Philz.</span></li> </ul> <p> </p> <h3><span style="font-weight: 300;">WHAT YOU’LL NEED</span>&lt

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Company

Philz Coffee

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