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Director, Manufacturing Operations

Herbalife
United Statesfull_timeVerifiedPosted 19 Sept 2025

About the role

Overview

POSITION SUMMARY STATEMENT:

 

The Director, Operations – Winston-Salem will be responsible for Warehouse operations as well as lead key Operations initiatives at the HIM Winston-Salem facility. This role will be expected to develop short- and long-term plans for these areas as well as demonstrate leadership in staff development and creation of strategic operational plans. The role involves developing performance metrics (Safety, Quality, Service, Reliability, Agility, and Cost) to ensure meeting performance targets and driving continuous improvement. This role involves collaborating with other departments to assess processes, operations, and production quality while encouraging a culture and environment of teamwork and a positive, inclusive atmosphere. The Director will report to the VP, Manufacturing.

Job Qualifications

DETAILED RESPONSIBILITIES/DUTIES:

 

  • Lead warehouse operations and drive manufacturing activities to meet and/or exceed corporate expectations for quality, productivity and customer service. Develop and implement strategies to support current and future growth needs at all levels and to achieve "Best in Class" performance.
  • Implement key initiatives and strategies including staff optimization and best practices for the development of an agile and flexible organization.
  • Lead and develop a continuous improvement culture applying "Lean Enterprise," Six Sigma, SPC, Continuous Improvement methodologies to eliminate waste and make improvements.
  • Develop programs for setting expectations and standards and to implement continuous improvement and cost savings activities. Deliver new technology/concepts. Manage activities and operations safely to highest quality, lowest costs, with on time delivery.
  • Develop and maintain business continuity plans for manufacturing operations. Develop and make recommendations to take advantage of opportunities for new innovative processes, technology and systems. Work with internal and external entities for effectiveness and resolution.
  • Ensure current manufacturing procedures and policies are in place to ensure proper reliable, predictable and consistent performance.
  • Evaluate capacity, resources and staffing to ensure capabilities exist to produce the required products to supply the market.
  • Build effective organizations for high caliber performance through selection and rewards. Establish high standards and accountability through coaching and mentoring to improve potential.
  • Create and maintain an atmosphere of frequent and effective communication to all levels by ensuring pass down and floor level communication is an embedded practice.
  • Establish, deliver and provide training programs to direct team  to assure enhancement of their competencies.
  • Create a positive, inclusive atmosphere for achieving the highest safety and quality standards in the facilities.
  • Liaise with other plant functions, including Engineering, Maintenance, Technical Operations R&D, QA, QC, Finance, Transportation, and Planning in the execution of plant objectives and goals.
  • Fiscal responsibility for establishing and managing operating costs to meet or exceed budget guidelines. Responsibility to participate in setting Annual Operating budget(s) within the facility(s).
  • Ensure compliance with internal and external regulatory entities and corporate and regional policies are followed.
  • Provide effective reporting for accountability to performance goals. Perform and provide accurate data analysis to help drive decisions to present to management to support existing/new initiatives.
  • Provide support to regional operations/marketing/sales departments to ensure that existing/new product needs are met in an expeditious manner.
  • Lead key initiatives to drive improvements within HIMWS Operations.
  • Perform additional duties as assigned.

 

SUPERVISORY RESPONSIBILITIES:

 

  • Manage the HIMWS warehouse team and other Operations teams, as assigned.
  • Supervise these roles as they pertain to audits, process improvements and improving efficiencies.
  • Work closely with and collaborate with the Quality, Maintenance and Supply Chain; this position will have an obligation to ensure that these groups operate as a unified team to provide the expected results of the facility and adhere to cGMP's and Herbalife specifications.

REQUIRED QUALIFICATIONS:

 

Skills:

 

  • Organizational/Motivational leadership skills coupled with strong technical and analytical ability
  • Problem solving abilities for short and long term resolution

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Company

Herbalife

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