People Operations Assistant - International Corporate Contractor

Job Type Contract Description

This is an International Corporate Contractor Position - Candidates must be located outside the United States

Primary Goal: Responsible for administrative support for the People Operations Department. Carry out administrative support responsibilities as assigned.  

Responsibilities: 

• Provide exceptional and reliable customer service to People Operations customer base: GLOBO management and employee base
• Exercise excellent communication skills in everyday interactions with GLOBO management, employee, and independent contractor groups to ensure transparency and clarity in all departmental responsibilities
• Provides day-to-day support to general People Operations staff, as well as GLOBO Management staff when requested, elevating questions and issues as needed
• Locates and gathers information from the appropriate source to resolve business issues. Pursues information that may not be readily available
• Completes resume reviews and initial screening conversations for open roles. 
• Creates and maintains employee personnel, medical, Form I-9, and benefit files via Paylocity and Google Drive with accuracy in compliance with company policies and legal requirements
• Act as a main point of contact for the employee base, answering “frequently asked questions” from employees related to Company policies and procedures
• Process reports, uploads, and audits per the departmental schedule
• Assist the People Operations Manager in the facilitation and management of departmental functions, including but not limited to employee relations, company training initiatives, mergers & acquisitions, payroll, leave of absence functions, recruiting, HRIS management, company communications and messages, benefits, employee referral program, employee experience initiatives, performance management, employee recognition, compensation, and employee life-cycle management, including orientations, onboarding, workforce management, and offboarding
• Communicates all problems and issues through various communication means, including Slack, email, telephone, documentation, and open dialogue as required
• Complete special projects, other initiatives, and duties as assigned

Requirements

 Required Minimum Education and Experience:

• High School diploma or equivalent required. Bachelor’s Degree preferred. College-level coursework in business, administration, human resources, logistics, or related or equivalent experience with 1-3 years in administration is highly desirable. 
• One to two years of Human Resource experience preferred
• Demonstrated proficiency with Microsoft Office Word and PowerPoint and superior knowledge of Excel
• Experience with Google Docs and Apple/Mac Operating System preferred

 Additional Preferred Requirements:

• Ability to work independently in a decentralized environment without the reliance on direct authority
• Highest level of personal and professional integrity and ethics
• Proven ability to interpret strategic and operational business requirements, providing expert advice and financial counsel
• Broad understanding of current and emerging technology practices
• High level of initiative, accountability, and follow-through
• Value strong teamwork and collaboration skills
• Demonstrated problem-solving and decision-making skills;
• Ability to manage multiple initiatives and projects and prioritize needs
• Strong sense of service and passion for the company and business