Product Manager, RCM

Position Summary: The Product Manager, Revenue Cycle Management (RCM), plays a critical role in supporting Inmar’s RCM initiatives across Retail Pharmacy, Hospital Pharmacy, and Clinical/Medical RCM. This individual must possess strong project management skills, a deep understanding of revenue cycle management, and an ability to collaborate effectively with cross-functional teams. The ideal candidate embodies Inmar’s values while driving product initiatives that enhance financial and operational efficiencies.

Primary Accountabilities:

• Develop and manage complex business cases, product line pro-forma, or other decision analysis projects, including data collection, analysis, and presentation.

• Independently manage multiple RCM product initiatives across Retail and Hospital Pharmacy from concept to launch, ensuring high-quality execution and alignment with customer needs.

• Conduct in-depth research on competitors, users, and customers to inform RCM product strategy, including win-loss analysis, revenue impact assessments, and feasibility studies.

• Partner with go-to-market teams (marketing, sales, services, solution architects) to ensure successful launches of new RCM initiatives, providing product expertise and support.

• Own and maintain the product roadmap for RCM solutions, developing a clear perspective based on strategic priorities, customer feedback, and business objectives.

• Utilize an outcome-based prioritization framework to set objectives and key results (OKRs) for RCM initiatives, ensuring alignment with business goals.

• Possess a strong understanding of technical architectures relevant to revenue cycle management, identifying impacted components and dependencies.

• Communicate effectively with leadership, internal teams, and key stakeholders regarding RCM product priorities, updates, and milestones.

• Regularly engage with customers using RCM products, actively seeking insights to improve product offerings and address pain points.

• Translate complex business and operational needs into high-quality user stories and requirements, ensuring alignment with Agile methodologies and product goals.

• Own the problem-solving process from identification to solution across teams, ensuring obstacles are proactively addressed and resolved.

• Maintain a prioritized backlog for RCM-related initiatives and collaborate with engineering, UX, and design teams to ensure effective execution.

• Identify and mitigate risks, proactively developing solutions to overcome potential obstacles.

• Additional Responsibilities: Perform other duties as assigned. Comply with all policies and standards.

Required Qualifications:

• Bachelor’s degree in business, technology, healthcare administration, or a related field.

• 4-6 years of experience in revenue cycle management, healthcare technology, or product management, with a preference for experience in Retail and/or Hospital Pharmacy RCM.

• Strong project management skills with a proven track record of successfully leading complex initiatives.

• Experience with clinical or medical revenue cycle management is a plus.

• Proficient with Google Suite and Microsoft Office Suite.

• Product Owner Certification preferred.

Physical Demands:

• Use Hands to Handle Objects - Regularly

• Reach with Hands or Arms - Regularly

• Talk or Hear and Read Instructions - Regularly

• Stand, Kneel, or Stoop and Lift 20 Pounds - Occasionally

• View Items at a Close Range - Regularly

Individual Competencies:

• Collaboration: Builds internal alliances across teams and departments.

• Communication: Conveys complex RCM concepts effectively to cross-functional teams.

• Influence: Navigates organizational structures to drive RCM initiatives.

• Problem Solving: Identifies and resolves revenue cycle challenges with data-driven solutions.

• Effective Execution