Senior Data Scientist

Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice. 

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About data at Headway

Building a new mental healthcare system at Headway is only possible because of the insights and leverage that data can provide. The data team at Headway is a small but mighty team designing the infrastructure, implementing pipelines, and driving the analytics and insights to build the mental healthcare system of the future (and have a fun time while doing it!). The Data team collaborates deeply with partner teams across the company to identify and drive areas for operational improvement, unlock key insights through infrastructure and data visibility, educate the company on data and how to become more data-driven, and uses technical expertise and science to solve the mental healthcare industry’s most challenging problems. 

Functions of data at headway:

• Data Analytics deploys an understanding of our business and delivers insights to operate it more effectively.
• Data Engineering: engineers the data infrastructure needed for analytics and data science.
• Product Analytics: understands how users interact with our product so we can deliver better user experiences.
• Science: Leverages Science and ML to power our intelligent therapist-matching, smart-survey technologies, and super charge other areas to deliver 

About the role

We are seeking a Senior Data Scientist to join our growing team and help drive our science and ML efforts at Headway. As an early member and leader, you will own key outcomes that involve the use of machine learning and data science. You will be responsible for bridging the gap between Data and Engineering to provide ML based solutions for Headway. You will also help shape the infrastructure that powers our ML solutions, and help shape the culture along the way. If you are a self-starter, comfortable with ambiguity and challenging problems, excited about building a data-driven culture, and motivated by making an impact, then you will be a good fit for this role.

Responsibilities: 

Find opportunities to improve and enhance our technology products, and translate ambiguous business requirements into the right ML solutionResearch prior work to inform and develop models and algorithms and quantify appropriate metrics & targetsLead research, development, and production deployment of machine learning solutions that support our patients, providers and insurance payers. Solve difficult data analysis problems by applying advanced analytical methods as neededCommunicate findings to technical collaborators and business stakeholders

What will make you successful:

• PhD (OR Master's Degree plus 3+ years of industry or academic research experience) in Industrial Engineering, Operations Research, Systems Engineering, Computer Science, Applied Mathematics, or a related field
• 3+ years of experience building machine learning models or developing algorithms for business application
• Demonstrable work experience on models that have been deployed into production systems (strategic, planning, and/or operational, and other applicable areas)
• Experience in writing scripts (Python) and/or software applications in programming languages such as C++, Java
• Excellent communication skills with both technical and non-technical audiences

Our Interview Process

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First round: You'll mee