Presales-Customer Service Representative

Club Role – Presales Customer Service

Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance,
empowerment, and fun. We are searching for energetic and charismatic individuals
to join our team!
 
Job Summary
The Presales Customer Service Representative role consists of creating brand
awareness, distributing flyers and potential leads for the facility.  Also ensuring all
members, guests, and prospective members receive top-notch customer service.

Duties & Responsibilities
● Creating brand awareness to surrounding areas
● Distributing flyers to surrounding areas
● Obtaining leads to surrounding area
● Inform prospective members about our membership options and current
promotions
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Facilitate necessary updates to members’ accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned

Compensation
● Part time employee
● Hourly rate
● Complimentary gym membership

Qualifications
● High school diploma or equivalent
● Customer service - 1 year (preferred)
● CPR/AED certification (required)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment

Job Requirements
● Pass drug screening
● Background check

Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.