About Our Job

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The expected salary range for this position is $106,577.00 - $175,852.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1st month of start date
• Care Bank – 8 weeks of Paid Family Leave (after the probation period is passed)
• Free RTD Eco Pass

Location 

In this position you will work on site at 200 W. 14th Ave, Suite 100, Denver, CO 80204. Office hours are 8:00AM – 5:00PM, in-person three (3) days a week and remote two (2) days a week during the off season.

Who We Are

By City Charter, Denver’s Office of the Clerk and Recorder is comprised of the City Clerk, County Recorder, Public Trustee and Chief Elections Official. The work of the office is divided as follows:

• Recording land and marriage documents and making them available to the public.
• Issuing marriage and civil union licenses per state law.
• Administering the state’s foreclosure process for Denver County.

The office's mission is to provide customer friendly processes that are efficient and transparent, records that are easy to access, and elections that are accurate, secure and convenient for voters.  For more information visit the Clerk and Recorder’s website at www.DenverClerkAndRecorder.org

What You'll Do

The Office is currently seeking a Director of the Recording Division, which oversees the functions of public trustee, recordings and marriages

• Maintains overall responsibility for the administration of legal requirements for Recordings, Marriages, Public Trustee.
• Directs the division by supervising managers and individual contributors.
• Responsible for implementing business strategy and achieving goals and other performance results.
• Performs “core” operational level management by directing functional and/or operational areas for a division. Represents the division’s positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service protocols and performance expectations. 
• Works with the management team and staff to recommend strategic initiatives, goals, and objectives for the division and once approved, to implement them. Directs the performance of the division by implementing the strategic plan, and the associated division level key performance indicators (KPIs). Develops and implements strategies for optimizing performance of the division with the goal of meeting or exceeding the established KPI performance benchmarks. 
• Establishes and implements division’s standards, procedures, systems and guidelines. Provides expertise and consultative guidance to internal and external stakeholders as assigned which may include elected and appointed officials, citizens, and members of the business community.
• Implements policies, programs, operating procedures and practices for the division and effectively manages operating costs. Ensures all budgets remain at or below established targets.
• Coaches, mentors, and challenges staff. Champions continuous improvement, including devising new strategies and new opportunities. Leads staff development initiatives that include training, development, and succession planning. 
• Develops goals, documents performance, provides performance feedback and formally evaluates the work of reports; provides reward and recognition for proper and efficient performance. Assists staff to achieve performance standards and identifies opportunities for continual improvement to performance standards. 
• Other duties as assigned.

What You'll Bring

Our ideal candidate will have substantial experience as a mid-level manager responsible for performance of one or more essential government service areas. This includes:

• Demonstrated experience successfully directing all functional and operational areas for one or more essential government business units.
• Effective interpersonal and relationship building skills.
• Excellent reasoning, analytical, and problem-solving ability.
• Exceptional attention to technical details and accurac